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- Saint John, NB
- banking operations
Banking operations Offres d'emploi - Saint John, NB
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Banking operations • saint john nb
- Offre sponsorisée
- Nouvelle offre
Director of Operations
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NATURE OF POSITION :
Reporting to the Chief Executive Officer, this position will provide leadership and strategic vision to the organization by leading the Facility Maintenance, Environmental Services and Nutritional Services departments. This role is responsible for developing strategies to enhance program and service delivery, managing resources, and driving continuous improvements to ensure operational efficiency.
The Director leads a team of service and program managers and supervisors responsible for the day-to-day operations of Loch Lomond Villa. Operational excellence includes ensuring compliance with regulatory standards, mitigating risks, overseeing capital repairs and organizational change initiatives, managing strategic partnerships and service providers, and maintaining an inventory of infrastructure assets.
Key responsibilities include leading through our values-driven culture of excellence and safety, the successful candidate will focus on the adherence to key performance indicators, managing budgets, and maintaining and integrating technology solutions to streamline operations.
The role requires strong leadership, problem-solving, and organizational skills, along with expertise in organizational operations and compliance with regulations.
The ideal candidate engages others by fostering development and building strong, positive teams, can manage multiple projects simultaneously, and works effectively with diverse stakeholders.
MAJOR RESPONSIBILITIES :
- Ensure that the facilities operate in full compliance with all health, safety, and environmental policies, procedures and legislation.
- Create positive change and drive a culture with clear objectives and sustain a continuous improvement environment.
- In collaboration with the housekeeping, dietary and facilities maintenance teams, develop operating metrics and goals for the respective departments aligned with the organizational strategic plan.
- Oversee coordination of the completion of preventive maintenance activities as well as corrective maintenance with our maintenance team.
- Determine fixed asset needs, develop business and project plans, and execute to meet or exceed projections.
- Be responsive to service demands and drive continuous improvement, including identification and measurement of key performance indicators.
- Engage with partner vendors, bulk-purchasing opportunities, as well as sharing of best practices within the organization.
- Coordinate construction and renovation ensuring project managers are performing as expected.
- Manage risk associated with construction in a functioning long term care environment.
- Strategic planning for Facility Maintenance Services, Environmental services, and nutrition services departments.
- Team development by instilling trust within the teams, delegating responsibilities, and motivating individuals to utilize their knowledge, skills, and abilities to create a successful and engaged team environment.
- Communication and collaboration in working effectively with others from diverse backgrounds, skillsets, and talents, ranging from technicians to corporate executives.
- Provide education and training opportunities, team building events, and conduct annual performance evaluations of direct reports.
- Identify talent and leadership traits within teams; create training and development program to allow for internal growth opportunities as well as opportunities for succession planning.
- Ensure resident and tenant satisfaction in the delivery of services.
- Manage complex budgets and procurement processes and work in collaboration with staff, our residents and tenants.
- Identify and capitalize on opportunities through effective risk management processes.
- Develop, implement and monitor operational systems and processes to meet organizational goals and objectives.
QUALIFICATIONS :
N.B. CLAUSE :
J-18808-Ljbffr