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Banking Offres d'emploi - Campbell River, BC

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Banking • campbell river bc

Dernière mise à jour : il y a 19 jours
Customer Experience Associate- Campbell River- Future Opportunities

Customer Experience Associate- Campbell River- Future Opportunities

TDCampbell River, British Columbia
Temps plein
Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice.Complete a b...Voir plusDernière mise à jour : il y a plus de 30 jours
Business & Corporate Banking - Account Relationship (Nationwide)

Business & Corporate Banking - Account Relationship (Nationwide)

Hong Leong Bank BerhadPCJ, PUCHONG BC
Temps plein
If you are looking to excel and make a difference, take a closer look at us….The Account Relationship Manager is responsible for driving commercial banking sales and deliver sales targets assigned ...Voir plusDernière mise à jour : il y a plus de 30 jours
Program Support Clerk - MHSU / Residential Services - (216783)

Program Support Clerk - MHSU / Residential Services - (216783)

Island HealthCampbell River, British Columbia, Canada
Temps plein
In accordance with the Vision Purpose and Values and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared ...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Advisor - Comox Valley Community

Client Advisor - Comox Valley Community

Royal Bank of CanadaCampbell River, British Columbia, Canada
Temps plein
This opportunity is for the Comox Valley Community of Branches including Campbell River.This unique position calls on your client-focused sales expertise and natural problem-solving skills to maxim...Voir plusDernière mise à jour : il y a 19 jours
  • Offre sponsorisée
Relationship Manager, Business Banking

Relationship Manager, Business Banking

Canadian Imperial Bank of CommerceCampbell River, Strathcona Regional District, Canada
Temps plein
We’re building a relationship-oriented bank for the modern world.We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strength...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Relationship Manager, Business Banking

Relationship Manager, Business Banking

CIBCCampbell River, Strathcona Regional District, Canada
Temps plein
Nous bâtissons une banque axée sur les relations pour un monde moderne.Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.À la Banque ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Experience Associate- Campbell River- Future Opportunities

Customer Experience Associate- Campbell River- Future Opportunities

TDBankCampbell River, British Columbia, Canada
Temps partiel
Campbell River British Columbia Canada.Personal & Commercial Banking.Were committed to providing fair and equitable compensation to all our colleagues. As a candidate we encourage you to have an...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Experience Associate- Campbell River- Future Opportunities

Customer Experience Associate- Campbell River- Future Opportunities

TDCampbell River, British Columbia
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Description

KEY ACCOUNTABILITIES

CUSTOMER

  • Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
  • Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and / or other transactions, as necessary) in an accurate and efficient manner
  • Assist with responding and resolving customer concerns, escalating when necessary
  • Identify customer needs and determine solutions to customer problems, and open a limited range of products and / or services for customers

SHAREHOLDER

  • Support the achievement of business objectives by supporting advice goals
  • Promote products, advice, services and banking capabilities
  • Understand and apply operating policies and procedures
  • Contribute to business objectives for Operational Excellence
  • Support the timely and accurate completion of business processes and procedures
  • Escalate non-standard or high-risk transactions / activities as necessary
  • Support and participate in process improvement opportunities
  • Ensure necessary due diligence to support the accuracy of all customer transactions / activities
  • Be knowledgeable of and comply with Bank Code of Conduct

    • EMPLOYEE / TEAM

  • Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
  • Support the team by continuously developing knowledge in own area
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area / function and the bank, both internally and / or externally

    • BREADTH & DEPTH

  • Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
  • Requires a broad knowledge regarding basic product suite of business supported
  • Evaluates and recommends customer solutions from established options
  • Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
  • Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
  • Impacts team results through the quality of the services or information provided to customers
  • Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
  • Uses communication skills to exchange / clarify product / process information with composure and ensures underlying details are understood
  • Requires working knowledge and skills developed through formal training or work experience
  • Generally reports to a Manager Customer Experience or Branch Manager

    • EXPERIENCE & EDUCATION

  • High School diploma and / or
  • 1+ years of relevant experience
  • Post-Secondary or Undergraduate degree (in related field) preferred

    • Who We Are :

    TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

    TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

    Our Total Rewards Package

    Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

    Additional Information :

    We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

    Colleague Development

    If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

    Training & Onboarding

    We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

    Interview Process

    We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

    Accommodation

    Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

    We look forward to hearing from you!

    Language Requirement :

    Ce poste n’exige pas la maîtrise d’une langue autre que le français. / This position does not require proficiency in a language other than French..