Bank Offres d'emploi - Ancienne lorette qc
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Bank • ancienne lorette qc
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Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Title : Service Officer, Client Service - Business Banking Operations (Montreal, QC) .Contribute...Voir plusDernière mise à jour : il y a 7 jours
A Bookbinder is responsible for setting up and operating industrial bindery equipment to produce quality finished products and will perform the following : .
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Discover positive energy here! .Harnessing the power of the sun and wind to generate something big.Your mission should you accept it : .
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We require no experience but determination! .If you are willing to ...Voir plusDernière mise à jour : il y a plus de 30 jours
Retail Banking Sales & Service.Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects.
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Perform a broad range of customer service transactions, may provide information and / or advice on services, products, and / or solutions to existing or prospective TD customers.This role is required t...Voir plusDernière mise à jour : il y a plus de 30 jours
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for ...Voir plusDernière mise à jour : il y a plus de 30 jours
Attendance Hybrid Job number 25032 Category Professional.Permanent Type of Contract Permanent.Full-Time Full Time / Part Time? Full-Time Posting date 20-Feb-2025.
Quebec, Quebec City Quebec Province...Voir plusDernière mise à jour : il y a 14 jours
Sous la gestion de du contrôlleur Financier, les responabilités du candidat seront entre autes la gestion des comptes payables / recevables ainsi qu'octroyer du support dans la production des états f...Voir plusDernière mise à jour : il y a 5 jours
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At Laurentian Bank, we believe we can change banking for the better.Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive.
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Requisition ID : Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.PurposeContributes to the overall success of Canadian Business Banking, ensurin...Voir plusDernière mise à jour : il y a plus de 30 jours
About the Role : Euro Exim Bank, an award-winning global financial institution is seeking freelance-based professionals who are truly Passionate About Sales.
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Advisory services, Commercial banking.Being a Team lead in the commercial banking business line at National Bank means coaching a team of Commercial Account Managers to promote the Bank's solutions...Voir plusDernière mise à jour : il y a plus de 30 jours
Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world.
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Service Officer, Client Service - Montreal, QC
ScotiabankQuebec, QC, CATemps plein
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Bilingual Disability Claims Analyst, Group Insurance
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As a Bilingual Disability Claims Analyst you will adjudicat...Voir plusDernière mise à jour : il y a 29 jours
Service Officer, Client Service - Montreal, QC
ScotiabankQuebec, QC, CAIl y a 7 jours
Type de contrat
- Temps plein
Description de posteDay to Day i.e., indexing, inquiries, investigations etc. Maintains up-to-date knowledge and understanding of relevant products, processes and policies, including completing internal training, and reviewing appropriate news items and publications. Participates as an active partner, and initiates changes by working with stakeholders and business lines to resolve issues, remove roadblocks, reduce costs and improve services. Responds promptly and effectively to service inquiries, concerns and complaints from partners / clients, with the ability to : Analyze situations and present sound recommendations and decisions to overcome any obstacles, and escalating if required. Facilitate decision making processes by providing timely, meaningful and easily available data. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursues effective and efficient operations of his / her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML / ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML / ATF Global Handbook and the Scotiabank Code of Conduct. Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vision / values / business strategy and managing succession and development planning for the team. Perform other related duties as assigned. Operates independently to execute day-to-day operations within authorized limits Reviews and processes high volumes of daily transactions originated by customers, management or a B / F system Ensures customer identification is executed through Authentication processes Acts as a dedicated point of contact for day-to-day service activities and provides service and support to our clients and partners as required. Responds to client and partner inquiries, concerns, or complaints and presenting solutions or alternatives, escalates to supervisor as required Business Units supported include, but are not limited to : Commercial Banking, Small Business, Corporate, Retail Banking, Global Risk Management, Payments & Cash Management, Audit, Quality Assurance, Trade services, Scotia Leasing, Real Estate Banking, Client Services and Solutions, Cash Management Call Centre, Symcor, and other units (as applicable). Provides national coverage between the hours of operation (7 a.m. – 8 p.m. Eastern Standard Time). Shifts may vary. Participates in the implementation of efficiency-focused improvements to operating procedures and / or systems in order to meet Bank regulations by participating in pilots and “test & learn” as required. Participates in cross-training to broaden skillsets across different areas. Post-Secondary Education or a minimum of 1 years of relevant working experience in Financial Services or related industry. Working knowledge of Retail, Corporate and Commercial products, services and procedures Proven customer service skills, as well as flexibility to adapt to changing environments. Thorough knowledge of the Bank’s transactional services Effective communication (written & verbal) and Organizational Skills Working knowledge of Microsoft Office (Excel, Word, and Outlook) Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English and they will serve and English-speaking clientele.
Requisition ID : 219187
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Title : Service Officer, Client Service - Business Banking Operations (Montreal, QC)
Contributes to the overall success of the Client Service team in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Is this role right for you? In this role you will :
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Provides an excellent customer experience by taking responsibility for and ensuring ongoing service for new and existing clients as it pertains to one of two focus areas :
Payments i.e. certified cheques, wires, bank drafts, foreign currency etc.
and thereby adhering to established Operating Performance Commitments (OPCs).
Resolve day-to-day servicing issues and reduce business and client impact with managerial direction as required.
What you will be doing?
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have :
Location(s) : Canada : Quebec : Montreal
Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.