Auto Offres d'emploi - Summerland, BC

Sales Associate

Summary

The Sales Associate team member works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. This role also involves store maintenance such as stocking shelves, merchandising and general housekeeping.

Responsibilities and Tasks

Customer Service

• Provides excellent customer service to all customers entering the store.
• Smiles, makes eye contact with and greets customers.
• Guides customer to the location of requested items.
• Locates products in the warehouse.
• Answers questions and provides friendly advice and services to customers.
• Suggests value-added and related products to customers to ensure they go home with what they need.
• Ends the discussion with the customer using a closing statement (e.g., “Is there anything else I can do for you today?” “Did you find everything you were looking for?” “Thank you for shopping at Canadian Tire”).
• Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
• Handles multiple customers in an effective and efficient manner.
• Deals with challenging situations in a professional manner.
• Learns about new products on a regular basis.
• Keeps up to date with in-store promotions, in-store deals and product locations.

Operations

Requirements

Required Skills and Abilities

Successful candidates will demonstrate the following competencies :

Potential Career Opportunities

Physical Demands and Working Conditions

In compliance with the store’s Health and Safety Policies and Procedures :