Heures de travail: 35 to 40 hours per week.Give access to computer networks.Report on the performance of computer systems and networks.Respond to users experiencing difficulties with computer.Consu...Voir plusDernière mise à jour : il y a plus de 30 jours
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Primacorp Ventures IncNew Westminster, British Columbia, CA
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user support technician
Canada Shaws Consulting Inc.Richmond, BC, CA
Il y a plus de 30 jours
Type de contrat
Temps plein
Permanent
Description de poste
Work Term: Permanent
Work Language: English
Hours: 35 to 40 hours per week
Education: College/CEGEP
Experience: 2 years to less than 3 years
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Design, develop and implement information systems business solutions
Computer and technology knowledge
Android
Information Technology Infrastructure Library (ITIL)