- Recherche d'emploi
- Kelowna, BC
- agent administratif
Agent administratif Offres d'emploi - Kelowna, BC
- Offre sponsorisée
Remote IT Support Agent
theITSCKelowna, BC, Canadaautomobile insurance agent
Sussex Insurance Agency (Kelowna) Inc.Kelowna, BC, CA- Offre sponsorisée
Customer Service And Ramp Agent (Kelowna)
EquestKelowna, British Columbia, CanadaLeasing Agent, Nanaimo
Realstar ManagementBC, Canadaguest service agent
Prestige Beach House KelownaKelowna, BC, CAguest service agent
Lightwater CoveSalt Spring Island, BC, CA- Offre sponsorisée
Directeur du recrutement
Robert Halfprovince of British Columbia (BC)commissioning agent
Inland Technical ServicesBC, CACustomer Service Agent
SPI Health and SafetyBC, CanadaContingent Disaster Relief Phone Agent
MCI, LCBC, CA- Offre sponsorisée
Freight Broker (Operating) Agent
Challenger Motor FreightBritish Columbia, CAPassenger Service Agent
AGI Canadian CompanyKelowna, BCCustomer Service Agent (PT)
Jazz AviationKelowna, BC, CACustomer Service Representative Agent Work From Home - Part Time Focus Group Panelists
EightSix NetworkBCSurface Land Agent
Scott Land LtdBritish Columbia- Offre sponsorisée
Part-Time Focus Group Participant - Remote
ApexFocusGroupKelowna, BC, CanadaAdjoint(e) administratif(ve) / de co-paiement bilingue- Opportunités Future / Bilingual Administration & Co-Pay Assistant - Future Opportunities
Innomar StrategiesRemote, BCMortgage Agent Level 1- Salary / Commission
RatehubRemote, BC, CAFrench Canadian Speaking Service Desk Agent
UnisysRemote, BC CanadaRemote IT Support Agent
theITSCKelowna, BC, Canada- Temps plein
- Télétravail
Job Description
Job Description
The ITSC is seeking agents to provide technical support for the organization's end users.
The ITSC is an industry-leading provider of Expert Technical Support for Fortune 1000 organizations.
LOCATION : ITSC's structure provides agents the opportunity to work from home.
HOURS : Multiple options available
DESCRIPTION :
Agents for the ITSC provide white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including :
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices
CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications are a BIG PLUS
Agents must also have familiarity with various environments, standard network arrangements, and security concepts.
This is an external, customer-facing position. Agents must be conscientious about providing thorough support while being understanding and responsive for client support requests. Agents must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.
Agents must pay close attention to detail and follow internal processes for providing support while documenting all steps taken. They also need to be team players and have a desire to be a resource and share their knowledge with others.
ADDITIONAL PREFERRED SKILLS :
Company Description
theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.
Company Description
theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.