Advocate Offres d'emploi - Burnaby, BC

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?

Shift Requirement : The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $24 / hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe :

• Pay Range : $24-$26 hourly
• Starting Pay : $24 / hr
• At 3 Months : $24.50 / hr
• At 6 Months : $25 / hr

In your first year, you can progress from $24 / hr to $26 / hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.

Benefits + Perks :

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you :

About the Role :

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to :

General qualifications and requirements

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

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Are you a current Carvana or ADESA employee?

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Are you a former Carvana or ADESA employee?

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How many total years of customer-facing experience do you have?

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Will you now or in the future require visa sponsorship?

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Do you have a High School Diploma or GED?

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Are you at least 21 years old?

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Do you have a valid driver's license and have you maintained a clean driving record for the past 3 years?

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Hiring for this role is contingent on passing a non-DOT 4-panel drug screen and a DOT physical. Are you willing to complete both screens as a part of the background process?

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This position requires open availability to work from 11am-9pm with rotating days off between weekdays and weekends. Please note that this schedule is a fixed requirement for the role. Does this schedule work for you?

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This position requires driving a single car hauler. Are you comfortable being trained to drive a hauler?

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This position requires you to pick up / deliver vehicles to our customers' driveways in our single car haulers. You should expect to spend 6-7 hours per shift driving (~300 miles per day). Are you comfortable and able to meet that requirement?

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How did you hear about this job? If referred by employee, please list employee's full name :

By providing your phone number, you consent to Carvana contacting you via SMS regarding your job application and similar jobs that might be a good fit. Standard rates may apply. Consent is not a condition of employment. Opt-out anytime. We will not request nor should any personal information be provided.

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