Administration Offres d'emploi - Ormstown, QC

Our client in Valleyfield is currently looking for a branch manager. The branch manager contributes to the company’s success by maximizing administration, customer experience, sales performance and profitability. He is responsible for the healthy operation of the branch while respecting the company’s vision, mission and values. It focuses on skills development and succession planning to support growth. They oversees customer service management, human resources management, merchandising and budget management. The training and operations support component of the store is predominant for this position. They works closely and constantly with the various stakeholders at the head office. He is required to work in different branches of the sector concerned and may, as soon as a position opens, become director of only one branch.

Advantages

Monday-Friday 8AM-5PM / 12PM-9PM (hours will vary based on the needs of the store) 1 out 2 weekends.

• A pleasant work environment;

Competitive salary 72,000$-100,000$ (Based on experience)

Car mileage expensed

Flexible working hours.

Responsibilities

1. Operational Leadership & Strategy

Vision Alignment : Ensure all branch activities align with the company’s core mission, values, and long-term vision.

Multi-Site Flexibility : Initially oversee multiple locations within the sector, ensuring consistent standards until a permanent single-branch assignment is confirmed.

Head Office Liaison : Maintain constant communication with head office stakeholders to implement corporate initiatives and provide site-level feedback.

2. Sales & Financial Management

Profitability : Drive branch success by maximizing sales performance and maintaining strict control over expenses.

Budgeting : Manage the annual branch budget, monitoring P&L statements to identify areas for cost reduction or revenue growth.

Performance Metrics : Track and analyze Key Performance Indicators (KPIs) to ensure the branch meets or exceeds corporate targets.

3. Human Resources & Talent Development

Predominant Training Focus : Lead the training and operational support component for staff to ensure technical hardware knowledge and process efficiency.

Succession Planning : Identify high-potential employees and develop their skills to prepare for future growth and internal promotions.

Performance Management : Oversee recruitment, onboarding, scheduling, and conflict resolution to maintain a healthy work environment.

4. Customer Experience & Merchandising

Service Standards : Elevate the customer journey by ensuring staff are proactive, knowledgeable, and helpful.

Inventory & Merchandising : Oversee product placement, seasonal displays, and stock levels to ensure the store is "customer-ready" at all times.

Problem Resolution : Act as the final point of escalation for customer concerns, ensuring a professional and satisfactory resolution.

5. Administration & Compliance

Operational Health : Ensure the branch operates safely and efficiently, adhering to all health and safety regulations.

Administrative Oversight : Manage daily reporting, cash handling procedures, and inventory audits.

Qualifications

Experience working in the hardware industry an asset

Be an excellent communicator

Have an excellent sense of listening and analysis.

Knowledge and training required

Have a good command of the French language, both orally and in writing or Francophone with a functional English.

Have experience in operating a wood yard with delivery (an asset)

Summary

Why Randstad?

There are lots of great jobs, incredible companies, and great bosses.

At Randstad, we are here to help you find the right combination for you.

If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca /

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For a complete list of all available jobs by division, visit www.randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.