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911 dispatcher • burnaby bc

Dernière mise à jour : il y a 3 heures
  • Offre sponsorisée
Dispatcher / Scheduler

Dispatcher / Scheduler

AFLSurrey, Metro Vancouver Regional District, Canada
Temps plein
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.America Fujikura Limited (AFL). Are you ready to take your career to the next level with a leading comp...Voir plusDernière mise à jour : il y a plus de 30 jours
taxi dispatcher

taxi dispatcher

Surdell Kennedy Taxi Ltd.Surrey, BC, CA
Temps partiel
Education : Secondary (high) school graduation certificate.Experience : 3 years to less than 5 years.Are you available for shift or on-call work?.Voir plusDernière mise à jour : il y a 2 jours
truck dispatcher

truck dispatcher

F R C LOGISTICS LTD.Surrey, BC, CA
Temps plein +1
Education : Secondary (high) school graduation certificate.Ensure accuracy of completed time sheets, payroll and other summaries. Ensure proper functioning of equipment.Maintain work records and logs...Voir plusDernière mise à jour : il y a plus de 30 jours
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Customer Service Rep / Dispatcher 1

Customer Service Rep / Dispatcher 1

PABCO Building ProductsSurrey, Metro Vancouver Regional District, Canada
Temps plein
Basalite Concrete Products-Vancouver, ULC is one of the largest manufacturers of concrete products in Western Canada.Product lines include structural block, interlocking paving stones, retaining wa...Voir plusDernière mise à jour : il y a 11 jours
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Dispatcher – Summer

Dispatcher – Summer

Canada West Ski Areas AssociationWest Vancouver, BC, Canada
Temps plein
Cypress Mountain is currently hiring a PT Summer Dispatcher (30hours / week) to be a key part of our operations team.As the central hub of communication for the mountain, Dispatchers play a vital rol...Voir plusDernière mise à jour : il y a plus de 30 jours
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Dispatcher - Linehaul

Dispatcher - Linehaul

Van Kam FreightwaysSurrey, BC, Canada
Temps plein
Are you ready to drive your career forward? Hit the road with Van Kam Freightways Ltd.Linehaul Dispatcher Extraordinaire based out of our Surrey, BC headquarters to join our awesome team! If you th...Voir plusDernière mise à jour : il y a 5 jours
Dispatcher

Dispatcher

AdeccoRichmond, British Columbia
Temps plein +1
Adecco is actively seeking a Dispatcher for our client based in Richmond, BC, offering a competitive salary of $20-$26 per hour for this full-time role. As a Dispatcher, you will play a pivotal role...Voir plusDernière mise à jour : il y a plus de 30 jours
truck dispatcher

truck dispatcher

Ready to Haul Transportation Ltd.Surrey, BC, CA
Temps plein +1
Secondary (high) school graduation certificate.Ensure accuracy of completed time sheets, payroll and other summaries.Monitor personnel workloads and locations. Advise vehicle operators of traffic an...Voir plusDernière mise à jour : il y a plus de 30 jours
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Security Dispatcher - Call Centre Agent

Security Dispatcher - Call Centre Agent

Paladin SecurityBurnaby, British Columbia, Canada
Temps plein
Paladin Security : Making the World a Safer and Friendlier Place because we.The Paladin Difference starts with our people. we're the best because we hire the best.We believe in promoting from within...Voir plusDernière mise à jour : il y a 23 jours
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Service Dispatcher (Go North Surrey GM)

Service Dispatcher (Go North Surrey GM)

Go AutoSurrey, Metro Vancouver Regional District, Canada
Temps plein
You’ve got the skills, we’ve got the tech.It’s a match made in Service Advisor heaven.You understand cars like it’s nobody’s business. You’re the master of your craft, and now you’re looking to join...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
  • Nouvelle offre
Wireless Systems Engineer 1

Wireless Systems Engineer 1

E-Comm 911Vancouver, Metro Vancouver Regional District, Canada
Temps plein
As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.Our people are...Voir plusDernière mise à jour : il y a 4 heures
Dispatcher

Dispatcher

United Rentals of CanadaBurnaby, British Columbia, Canada
Temps plein
If youd like the chance to make your mark with the worlds largest equipment rental provider.As a Dispatcher you will be tasked with organizing the daily dispatch of equipment for the branch in a sa...Voir plusDernière mise à jour : il y a plus de 30 jours
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Dispatcher

Dispatcher

StericyclePort Coquitlam, Metro Vancouver Regional District, Canada
Temps plein
Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healt...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Dispatcher - Linehaul

Dispatcher - Linehaul

Van-Kam Freightways Ltd.Surrey, Metro Vancouver Regional District, Canada
Temps plein
Are you ready to drive your career forward? Hit the road with Van Kam Freightways Ltd.Linehaul Dispatcher Extraordinaire based out of our Surrey, BC headquarters to join our awesome team! If you th...Voir plusDernière mise à jour : il y a 15 jours
  • Offre sponsorisée
Dispatcher - Linehaul

Dispatcher - Linehaul

Van-Kam FreightwaysSurrey, Metro Vancouver Regional District, Canada
Temps plein
Are you ready to drive your career forward? Hit the road with Van Kam Freightways Ltd.Linehaul Dispatcher Extraordinaire based out of our Surrey, BC headquarters to join our awesome team! If you th...Voir plusDernière mise à jour : il y a 17 jours
  • Offre sponsorisée
Service Dispatcher

Service Dispatcher

Leavitt MachinerySurrey, BC, Canada
Temps plein
With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. Leavitt Machinery is now an integral entity with...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Security Operations Centre Dispatcher

Security Operations Centre Dispatcher

Securiguard ServicesBurnaby, Metro Vancouver Regional District, Canada
Temps plein
When you have a multi-billion-dollar project at risk, or a valuable asset you need to protect, security comes down to one simple question : who are you going to trust with your keys?.And for almost ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Hospitality Security

Hospitality Security

Joseph Richard GroupSurrey, British Columbia, Canada
Temps plein
We are currently hiring for the role of.Hospitality Security at the Henry Public House in Cloverdale!.This role involves ensuring the safety and security of all guests, employees, and property whil...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Nouvelle offre
truck dispatcher

truck dispatcher

Tiwanz Transport Ltd.Surrey, BC, CA
Temps plein +1
Education : Secondary (high) school graduation certificate.Experience : 1 to less than 7 months.Maintain work records and logs. Advise vehicle operators of traffic and other problems.Assist with maint...Voir plusDernière mise à jour : il y a 3 heures
  • Offre sponsorisée
Service Dispatcher - HVAC & Fire Sprinkler

Service Dispatcher - HVAC & Fire Sprinkler

ZipRecruiterVancouver, Metro Vancouver Regional District, Canada
Temps plein
Job DescriptionJob Description.Vanport Mechanical & Fire Sprinklers, Inc.HVAC and fire protection industry.We’re growing—and we need a dependable, sharp, and motivated. This position is the beating ...Voir plusDernière mise à jour : il y a 1 jour
Dispatcher / Scheduler

Dispatcher / Scheduler

AFLSurrey, Metro Vancouver Regional District, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

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1 day ago Be among the first 25 applicants

Join to apply for the Dispatcher / Scheduler role at AFL

Get AI-powered advice on this job and more exclusive features.

Join Our Team as a Dispatcher / Scheduler at America Fujikura Limited (AFL)

Location : Surrey or Calgary

Are you ready to take your career to the next level with a leading company in the telecommunications industry? America Fujikura Limited (AFL) is on the hunt for dynamic, customer-focused Dispatcher / Scheduler to join our Canadian Operations.

What You'll Do

Under the direction of the Dispatch Manager, the Dispatcher / Scheduler is responsible for dispatching field-based technicians professionally, efficiently, and with a high degree of quality.

In addition, the incumbent handles call from AFL’s clients’ dispatchers, clients, and technicians to facilitate the efficient completion of work and satisfy customer requirements.

  • Dispatch field technicians upon customer request (per Service Level Agreement).
  • Ensure all calls and emails are addressed and all appointments are completed on a daily basis.
  • Monitor daily workload in assigned geographical areas to ensure customers’ requirements are met.
  • Assess daily workload and determine if any adjustments to the location of on shift techs is required, including contacting technicians to update any changes or to assist with additional work to cover absent techs or high work volume
  • Handle high volume of inbound and outbound calls with clients, customers and technicians ensuring an exceptional customer service experience with every interaction
  • Maintain and address email requests from client and field.
  • Create reports for the AFL dispatch (End of Day Report), for internal use, and for billing purposes.
  • Help build and maintain positive relations within the team.
  • Protect organizations’ values by keeping information confidential.
  • Perform other administrative and miscellaneous duties as requested, directed or assigned.
  • Enhance organizational reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment; and
  • Adhere to and promote the environmental, health & safety policies of AFL.

Personal Qualities

  • Flexible – open to change & new information and rapidly adapts to changing conditions or unexpected obstacles
  • Detail oriented – excellent attention to detail with the ability to follow through on assigned tasks
  • Independent - ability to work well under limited supervision
  • Analytical Thinking / Problem Solving -capable of complex reasoning analysis
  • Results focused – driven to achieve
  • Interpersonal skills – able to collaborate on projects, maintain effective relationships, and communicate clearly at all levels of the business
  • Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously
  • Team Player skills - Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times

    • What We Are Looking For

  • 1+ years’ previous experience in customer service or a high-volume call center environment
  • Previous experience with a dispatch or similar role an asset
  • Ability to effectively handle both favorable and unfavorable customer and field employee interactions
  • Experience building relationships and providing a first-class approach to customer service
  • Ability to effectively multitask
  • Strong computer skills including proficiency in Microsoft Outlook, Excel and Word
  • Previous experience with ClickSoftware or similar scheduling software an asset
  • Strong interpersonal skills with written and verbal fluency in English
  • Minimum 40 WPM typing speed

    • Working Conditions

  • This position is based out of either our Calgary office or the Surrey office. Training for the first 3 weeks will be in office, then transitions to remote schedule after successful completion of the training. period.
  • Shift work including 4x10 shift schedules and start times may vary; including starting as early as 6 : 0AM until 4 : 00PM, or 10 : 00PM to 8 : 00PM (10 hour working shifts), Wednesday to Saturday and, Sunday to Wednesday, shifts may change in the future based on business needs.

    • Why AFL? AFL is a global leader in the telecommunications industry, providing cutting-edge network technology and solutions to customers around the world. At AFL, we’re committed to diversity and inclusion, recognizing that our team members’ unique contributions help us provide superior service and create better solutions. We provide best-in-class training to ensure you have everything you need to succeed and grow.

    Additional Perks

  • Hourly wage + up to 4% RRSP matching contribution.
  • Paid annual vacation
  • Access to medical, dental, vision and health and extended health
  • Access to EFAP (Employe Family Assistance Program)
  • Annual merit increases
  • Excellent on the job training and professional development opportunities
  • A supportive and diverse team environment
  • Opportunity to work in a dynamic, rapidly changing industry.

    • Ready to Join Us? If you’re passionate about customer service, technology, and telecommunications, we want to hear from you! AFL offers you the chance to grow your career with a leader in the field while being part of a team that values innovation, safety, and continuous learning.

    We welcome diversity and encourage individuals of all backgrounds to apply!

    We provide reasonable accommodations for individuals with disabilities. If you need accommodations during the application process, contact NS-Recruitment@AFLGlobal.com . We are an equal opportunity employer and value diversity, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

    Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Management and Manufacturing

    Industries

    Telecommunications

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