SuccessFactors ESM Consultantfreelance.ca • Montreal, Canada

SuccessFactors ESM Consultant

freelance.ca • Montreal, Canada

26 days ago

Job type

Full-time

Job description

SUCCESSFACTORS ESM CONSULTANT

Key Information

Reference : 381147
Region : Toronto, ON, Canada
Job Type : Contract
Duration : 3 months, renewable
Work Model : Remote (Canada)

Summary

Experienced SuccessFactors ESM Implementation Consultant responsible for leading client workshops and supporting the implementation of an enterprise service management (ESM) landscape, with strong functional expertise in SAP C4C and stakeholder engagement.

Responsibilities

Lead and facilitate business workshops to gather and analyze client requirements related to SAP C4C and Enterprise Service Management (ESM).

Translate business requirements into functional specifications for SAP C4C and ESM modules.

Configure and customize ESM integration points.

Serve as the primary point of contact for client stakeholders throughout the project lifecycle.

Collaborate with technical teams, architects, and functional consultants to ensure seamless integration with ESM and backend systems.

Develop and present solution designs, roadmaps, and implementation strategies.

Provide best practices and guidance for service operations, customer engagement, and ESM.

Support data migration, testing, training, and change management activities.

Ensure timely delivery of high-quality project outcomes.

Requirements

Minimum 5+ years of experience with SAP C4C (Service / Sales), including at least one full lifecycle implementation involving SAP ESM.

Strong knowledge of SAP C4C functionalities (service tickets, customer management, workflows, integrations).

Proven experience leading workshops and managing stakeholder expectations.

Excellent written and verbal communication skills in client-facing environments.

Ability to translate business needs into technical solutions.

Strong interpersonal and client management skills.

Familiarity with integration to S / 4HANA or ECC and understanding of service business processes.

Experience in agile or hybrid project environments (asset).

Technical Skills

SAP C4C (Service and Sales)

SAP Enterprise Service Management (ESM)

SAP Integration (S / 4HANA, ECC)

SAP Middleware (CPI, PI / PO – asset)

Languages

English

Create a job alert for this search

Consultant • Montreal, Canada

Similar jobs

Successfactors ESM Specialist

Accion Labs • Saint-Esprit, Quebec, Canada

Full-time

Proficiency in IT Service Management principles, knowledge of AI-powered workflows, and the ability to manage a centralized knowledge base. SAP SuccessFactors Enterprise Service Management SAP C4C c...Show more

Last updated: 6 days ago • Promoted

End-to-End SAP Manufacturing Consultant — Hybrid Montreal

Queer Tech • Montreal

Full-time

A technology company is seeking a SAP Manufacturing Consultant for a hybrid role in Montreal.The ideal candidate will have at least 4 years of hands-on SAP experience, proficiency with Production P...Show more

Last updated: 30+ days ago • Promoted

Responsable d'assurance qualit / Quality Assurance Manager - Montreal & Plattsburgh

Smardt • Dorval, QC, Canada

Full-time

Vous tes un leader qui s'panouit dans un environnement industriel dynamique et qui souhaite avoir un impact rel ? Chez SMARDT, leader mondial dans le domaine des technologies de refroidissement...Show more

Last updated: 30+ days ago • Promoted

ADMS & OMS Power Systems Consultant — Utilities

Aspen Technology, Inc. • Montreal

Full-time

A leading technology development firm in Montreal seeks an energetic Power Systems Consultant.The role involves delivering Advanced Distribution Management Systems, working closely with electric ut...Show more

Last updated: 14 days ago • Promoted

Algebra Private Tutoring Jobs L'epiphanie

Superprof • L'epiphanie, Canada

Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

Last updated: 30+ days ago • Promoted

APS Consultant

VBeyond Corporation • Montreal

Full-time

Location : Montreal, QC (3 days onsite in a week).Configuration, implementation and support of at least 2 of the following products : IBM Sterling Connect Direct, Axway Transfer CFT and Axway Secure ...Show more

Last updated: 23 hours ago • Promoted

Customer Success Engineer

Targeted Talent • Montreal, QC, Canada

Full-time

We are looking for multiple (3) Customer Success Engineers.This is a remote position, with a company based in Vancouver.Our client is a rapidly growing software development company.Customer Success...Show more

Last updated: 30+ days ago • Promoted

Senior CSM Enterprise & Mid-Market Success

Dot Compliance • Montreal

Full-time

A leading software provider is seeking a Senior Customer Success Manager to enhance customer journeys for Enterprise and Mid-Market clients. This pivotal role involves collaboration across teams to ...Show more

Last updated: 13 days ago • Promoted

VMS Implementation Consultant - Contingent Workforce Solutions - laval

SimplifyVMS • laval, qc, ca

Full-time

Vendor Management System (VMS) solutions.AI, automation, and advanced workforce analytics.Global Head of Marketing & Demand Generation. SimplifyVMS as a market leader in.SimplifyVMS is seeking a dyn...Show more

Last updated: 5 days ago • Promoted

Enterprise Sales Manager (ESM)

International Workplace Group plc • Pointe-Claire

Full-time

Enterprise Sales Manager (ESM).International Workplace Group plc.Location : Remote (Montreal, QC); Open to qualified candidates. IWG is the global operator of leading workspace providers with 3,400 l...Show more

Last updated: 13 days ago • Promoted

Implementation Consultant

MaintainX, Inc. • Montreal

Full-time

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments.We are a modern IoT‑enabled cloud‑based tool for reliability, safety, and operations ...Show more

Last updated: 14 days ago • Promoted

Lead Consultant

Genpact • Montreal

Full-time

Assistant Manager @ Genpact | Talent Acquisition, Hiring NA, Canada.Ready to build the future with AI?.At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation ar...Show more

Last updated: 1 hour ago • Promoted • New!

Technicien méthodes

Industries Mailhot • Saint-Jacques, QC, Canada

Full-time

Sous la supervision du Directeur Méthodes et Maintenance, le Technicien méthodes a pour mission de développer, optimiser et standardiser les processus de fabrication, tout en assurant la qualité et...Show more

Last updated: 5 days ago • Promoted

Implementation Consultant

Amilia • Montreal

Full-time +2

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS pl...Show more

Last updated: 14 days ago • Promoted

Senior Solution Consultant (Presales) - WMS

Tecsys Inc. • Montreal

Full-time

Senior Solution Consultant (Presales) - WMS.We are proud to be a digital-first company.Our digital-first work environment, combined with our conveniently located offices and collaborative workspace...Show more

Last updated: 30+ days ago • Promoted

Conseiller(ère) qualité et développement des compétences - assurance des particuliers

Promutuel Assurance • La Prairie

Full-time

Une carrière accessible et valorisante.Vous êtes en quête de nouveauté? Promutuel Assurance vous offre d’évoluer au cœur d’un milieu de travail tourné vers l’humain, où règne un esprit d’équipe hor...Show more

Last updated: 7 days ago • Promoted

Senior Solution Consultant, Implementation

Coveo • Montreal, QC, Canada

Full-time

The technical backbone behind every successful implementation.First time hearing about Professional Services at Coveo? We are THE technical team that brings the Coveo AI-powered search products to ...Show more

Last updated: 7 days ago • Promoted

Be your Own Boss - Shop and Deliver

Instacart Shoppers • Rawdon, QC, CA

Part-time +1

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop. Instacart’s platform helps people ...Show more

Last updated: 1 day ago • Promoted