Operations Support Coordinator

Job Description

Job Description

WHO WE ARE

Spence is proudly a Canadian-founded Company. Starting out in 1978 in Vancouver, BC we have a 46+ year history playing a small role in many Canadians happily ever after.

We're proud to create unforgettable experiences for our customers by taking them through the Spence Experience.

Our people are the center stone of our business, who bring our vision to life for every customer, every day.

We’re committed to fostering a culture where our people are empowered to be as successful as possible, and are provided with all the necessary tools, resources and support to create and live the life they love!

WHAT WE OFFER

• Attractive compensation packages
• Extended Health Benefits after probationary period
• Amazing employee, friends & family discounts on our products
• Special gifts to celebrate employee work anniversaries, birthdays, and personal milestones
• Team building events and activities
• Continuous on the job training, support and mentorship

About the Role

We are seeking a highly organized and detail-oriented Operations Support Coordinator to join our team in Vancouver, BC head office. This part-time, in-office role (3 days per week) plays a key part in supporting our retail operations by ensuring smooth administrative processes, accurate reporting, and efficient coordination between head office and stores.

This person will be working closely with the Operations Process Specialist to support business needs, improve workflows, and ensure operational consistency

This position is ideal for someone who thrives in a fast-paced retail environment, enjoys working behind the scenes to keep operations running seamlessly, and takes pride in accuracy and organization.

This is a temporary 10-month contract position to provide leave coverage support, with the potential of extension.

Key Responsibilities

Online Order Management & Customer Support

Store Support Administration

Store Supplies Coordination

Reporting & Tracker Management

Invoice Review & Approval

Qualifications

What We’re Looking For

Compensation

The pay range for this position is $24 - $26 per hour. Pay ranges are established based on work location and market standards for the applicable position. The successful candidates starting pay rate will be determined based on job-related skills, experience, and qualifications.