Customer Service Agent Dedicated Overnight

Description

Please note - Cloud5 Communications cannot hire anyone on a Work Permit at this time due to Immigration rules. Specifically we have reached the 10% maximum workforce on work permit rule. Should we fall below 10% we will remove this notation and open hiring to all.

• Work from home opportunity. Candidates must have a dedicated private home workspace with reliable high-speed internet connection. This will be evaluated during the interview process.
• Dedicated overnight position. After training hours worked will range between 20 : 30 to 10 : 00
• Starting Wage :

$16.00 CAD / hour

PURPOSE

Customer Service Agents answer phones chats or emails to assist customers in booking suitable hotel reservations. They accurately record customer information and if applicable advise customers about available upgrades or specials that may enhance their experience. Customer Service Agents help customers alter or cancel reservations as necessary. The ideal candidate has impeccable phone and email manners strong communication and customer service skills and keen attention to addition the ideal candidate has a sales mindset and assumes there is potential to close each and every call with a booking.

Responsibilities and Duties

The above statements describe the general nature and level of work being performed. This is not intended to be an exhaustive list of all responsibilities and duties required.

Qualifications

Qualifications

Cloud5 Communications is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law.

We will never request a fee or payment from candidates. Please do not provide any personal or financial information to anyone you suspect of recruitment fraud.

How to Identify Recruitment Fraud :

Required Experience :

Unclear Seniority

Key Skills

Corporate,Lighting,Marketing & Advertising,Back Office

Employment Type : Full-Time

Experience : years

Vacancy : 1