Customer Support / Data Entry Specialist - $210.00/DayWorld Web Works • Niagara Falls, Niagara Region, CA

Customer Support / Data Entry Specialist - $210.00 / Day

World Web Works • Niagara Falls, Niagara Region, CA

4 days ago

Job type

Full-time

Job description

Customer Support / Data Entry Specialist - $210.00 / Day

Job Openings Customer Support / Data Entry Specialist - $210.00 / Day

About the job Customer Support / Data Entry Specialist - $210.00 / Day

Job Summary

The Data Entry Specialist is primarily responsible for Telecom Invoice tracking and accuracy as well as on-time deliverables of monthly Provider billing. Must possess a strong work ethic and the ability to learn quickly as a self-starter.

DUTIES AND RESPONSIBILITIES

Analyze and post Telecom Provider bills
Reconcile telecom inventory to invoices including identification of new inventory or changes in the monthly recurring services
Verify bills for correct pricing
Tracking and resolving billing disputes / discrepancies with various carriers; present escalation issues, status reports and findings to manager
Responsible for submitting tax exemption certificates with providers
Responsible for resolving and closing out Ticket queues
Interacting closely with external carriers, internal operations, and Finance to address service and billing issues and improve operational procedures and controls
Process specific Vendor payments and clearing
Perform other duties as assigned

QUALIFICATIONS

1-3 years experience in a financial setting

Proficiency in MS Excel

Excellent communication skills, both oral and written

Ability to effectively prioritize tasks and complete work within required deadlines

Knowledge in SAP preferred

Ability to work in a high-pressure environment

Must have strong interpersonal skills

Excellent problem-solving skills with the ability to work independently, as well as within a team environment

Candidates from countries whose applications will be rejected.

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Customer Support Specialist • Niagara Falls, Niagara Region, CA

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