Branch Manager

Drive Your Career Forward with Bristol Car and Truck Rentals!

Are you a manager ready for the next step in your career? Join the Bristol Car and Truck Rentals team and grow with a company that values integrity, teamwork, and excellent service.

We are looking for an experienced and results-oriented Branch Manager. In this role, you will be responsible for managing day-to-day branch activities, leading a dedicated team, maximizing fleet performance, and ensuring a seamless rental experience for our customers. If you thrive in a fast-paced environment and are ready to take ownership of branch success, this role is for you!

Why Choose Bristol?

At Bristol, you're not just joining a company, you're becoming part of a team that has proudly served Ontario communities for over 30 years. As a 100% Canadian-owned and operated business, we make decisions locally, invest in our people genuinely, and take real pride in doing things the right way. That means you'll always know the people you're working for and they'll know you.

A Place to Grow

We believe in promoting from within. Many of our current leaders started in frontline roles and built their careers here. When you succeed, we notice — and we invest in what comes next for you.

Balance That Works for Real Life

We know that great managers are also whole people. That's why we offer paid vacation and personal days, a comprehensive benefits package, and an RSP matching program. Bristol is place you can build a great career without sacrificing life outside of it.

Competitive, Rewarding Compensation

We offer a competitive base salary, monthly sales commissions, and a full benefits package including health, dental, vision, long-term disability, and life insurance coverage.

Who We Are

Bristol Rentals Ltd. has been a trusted name in vehicle rentals in the GTA since 1992. As a 100% Canadian-owned and operated company, we're proud to serve Ontario's communities with honesty, reliability, and top-tier customer service. From car rentals to a full line of commercial trucks and passenger vans, our 14 locations provide extensive rental options across the GTA, including Brampton, Orangeville, Bolton, Milton, Mississauga, Richmond Hill, Markham, Scarborough, Pickering, Toronto, and Barrie.

What You'll Bring - Requirements

• A full "G" Class Driver's License with a clean driving record and the ability to drive trucks up to 24 feet
• Minimum secondary school diploma
• 1–2 years of experience in a management role
• Availability weekdays and weekends
• A proactive approach to challenges with a genuine commitment to going the extra mile for customers and teammates
• Car and truck industry knowledge is a strong asset

What You'll Bring - Skills

• Leadership & Team Management: Proven ability to lead, motivate, and manage a diverse team to meet branch goals while maintaining high staff performance and morale
• Customer Service Excellence: Strong commitment to delivering exceptional customer experiences and ensuring satisfaction at every touchpoint
• Sales & Revenue Optimization: Track record of achieving sales targets, upselling products and services, and implementing strategies to maximize revenue
• Operational Efficiency: Skilled in streamlining rental operations, managing fleet logistics, reducing turnaround time, and maintaining vehicle quality and availability
• Fleet Management: Experience in vehicle inventory control, maintenance scheduling, and ensuring compliance with safety and regulatory standards
• Problem Solving & Decision Making: Strong analytical thinking with the ability to make sound, timely decisions under pressure
• talent for building strong relationships across all levels
• Technology Proficiency: Familiar with rental management systems (e.g., TSD, ), CRM software, Microsoft Office Suite, and digital reporting tools, HR and Payroll platforms.

What You'll Do

• Oversee Daily Operations: Manage branch activities to ensure smooth, efficient, and high-quality service delivery every day
• Lead and Develop Your Team: Hire, train, coach, and motivate customer service representatives to meet company standards and reach their full potential
• Deliver Exceptional Customer Experiences: Greet customers with a professional and welcoming demeanor, understand their needs, and provide tailored rental solutions
• Drive Sales and Revenue Growth: Identify opportunities for business growth, meet sales targets, and implement strategies to increase branch profitability
• Manage the Rental Process End-to-End: Guide customers through the full rental journey — from qualifying drivers to opening and closing agreements — while ensuring accurate billing, invoicing, and payment processing
• Maintain Fleet Standards: Inspect returned vehicles, document any damages, coordinate cleaning and repairs, and ensure the fleet is always ready for the next customer
• Uphold Health & Safety Standards: Ensure branch compliance with the Occupational Health and Safety Act and all company policies and safety standards

How to Apply

If you're ready to lead, grow, and make a real impact - apply online https://bristoltruckrentals.com/careers/

Bristol Car and Truck Rentals is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or Indigenous status. Accommodations are available upon request at any stage of the recruitment process.