Field Service Technician - Lighting ControlsMac's II Agencies • Burnaby, Metro Vancouver Regional District, CA

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Field Service Technician - Lighting Controls

Mac's II Agencies • Burnaby, Metro Vancouver Regional District, CA

6 days ago

Job type

Full-time

Job description

Overview

This is a hybrid technical role combining in-office lighting controls design and support with on-site commissioning and troubleshooting, based on project demand. The Lighting Controls Technician will act as a key technical resource, supporting Mac’s II project teams, contractors, and end users to ensure lighting control systems are properly designed, commissioned, and handed over.

The role bridges the gap between specification, installation, and operation—ensuring systems perform as intended in the field.

Why Join Mac’s II Agencies

Hybrid role offering both technical design exposure and hands-on field experience
Work with leading lighting and controls manufacturers on high-profile projects
Strong internal support team and collaborative culture
Opportunity to grow within lighting controls, smart building systems, and technical sales support
Industry-leading benefits package

Key Responsibilities

Program, commission, and troubleshoot lighting control systems on active job sites

Perform system startup, functional testing, and deficiency resolution

Support post-order service issues, warranty calls, and system adjustments

Design & In-Office Technical Support

Provide in-house technical assistance for lighting control layouts, designs, and quotations

Review drawings and specifications to ensure alignment with design intent and system capabilities

Assist with control zoning, device schedules, risers, and documentation

Field & End-User Support

Work directly with electrical contractors during installation and commissioning phases

Train building operators, facility managers, and end users on system operation

Provide clear, professional technical guidance tailored to varying levels of technical experience

Collaborate with Mac’s II project managers, sales teams, and manufacturer partners

Act as a technical liaison between consultants, contractors, distributors, and end users

Maintain accurate commissioning records and system documentation

Travel

Travel throughout the Lower Mainland to job sites as required

A personal vehicle is required for this role

Qualifications & Experience

Technical Skills

Experience with lighting control systems programming and commissioning (strong asset)

Experience using Bluebeam for drawing review and markups

Understanding of control system design and electrical control wiring methods

Working knowledge of networking fundamentals (servers, routers, switches)

Education

Mechanical or Electrical Engineering Degree or Diploma, or equivalent technical education preferred.

Professional Attributes

Highly organized and detail-oriented with strong follow-through

Excellent interpersonal, communication, and customer service skills

Comfortable working independently in the field and collaboratively in an office environment

Flexible, adaptable, and able to multitask in a fast-paced, project-driven environment

Fluent in spoken and written English

Valid class 5 driver's license

Compensation

$65,000.00 - $80,000.00 per year

Apply

Apply using the Mac's II Website :

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Field Service Technician Lighting Controls • Burnaby, Metro Vancouver Regional District, CA

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