Senior Analyst, IT Risk Metrics / reporting (GCS)

Job Summary

Job Description

What is the opportunity?

IT Risk Reporting & Insights consist of IT Risk Reporting Team and IT Risk Metrics team, under RBC's Group IT Risk. We are focused on the strategic delivery of the harmonization of risk reporting and metrics across our regions, while accelerating our governance and risk management practices. This includes the strategic design and development of metrics, evolution of reporting to prioritize standardization and the ability to enable proactive risk management in an environment that is growing in complexity and size.

The opportunity is open for 2 new members in IT Risk Reporting Team, and also 2 new members in IT Risk Metrics team to be based in Toronto and / or Vancouver. Candidates will be considered for both Risk Metrics and Risk Reporting.

What will you do?

Metrics Development

Maintain and complete routine activities that enable strong governance of the risk metrics, supporting the development, implementation, and maintenance of Operational Risk metrics and IT Risk metrics.

Leverage the RBC Risk Management Framework to assess and identify opportunities to increase coverage of IT risk metrics as necessary.

Develop both metrics for Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) that meet regulatory requirements, RBC Key Risks & Key Controls, RBC standard and Industry's best practices.

Metrics Insights & Maintenance

Develop strong relationships with diverse stakeholders across the Enterprise, focus on collaboration and alignment for both metrics and reporting

Lead the monthly assessment of metrics, including QA activities, variance analysis and summarization of insights with results to be distributed to relevant stakeholders

Analyze trends, causes and variances of various dataset for metrics

Investigate and respond to inquiries related to the metrics

Reporting

Support the design, development and implementation of standardized reports that are consistent across regions leveraging the risk framework

Creation of regular and periodic reporting for all regions, including detailed analysis to be provided to Senior Management

Partner with stakeholders to complete analysis for reporting, understanding breached metrics, impact, and overall IT risk

Develop strong relationships with diverse stakeholders across the Enterprise, focus on collaboration and alignment for both metrics and reporting

Reporting & Metrics Governance

Conduct current state assessments, including gap analysis when required, creating recommendations to reach desired target state

Support the overall governance practices for both metrics and reporting, including creating, maintaining, and uplifting process and procedural documentation

Develop materials to support the monthly Enterprise IT Risk Metrics Clinic; capturing insights and results of the metrics each month

Educate stakeholders (including Risk Leads, 2LOD and when needed, 3LOD) about the RBC IT Risk metrics : how they are calculated, related RBC process and standards, impact of the resulting threshold, etc.

What do you need to succeed?

Must-have

University degree or equivalent experience in Business, Accounting, Computer Science, Engineering or Finance

Must have experience and knowledge related to Risk Management, ideally in IT Risk

Great communication (verbal and written) skills, including strong appreciation of relationship management

Excellent formal documentation skills for procedural & process documentations and power point creation for reporting

Ability to use a systematic approach to solving problems through high attention to detail, analysis, and evaluation of alternative solutions through qualitative analysis and research

Skilled in managing large quantities of data and fluent using a variety of tools (Excel VBA, Python, SQL)

Experience with data visualization and reporting tools, including Tableau and PowerBI

Passionate about IT Risk Management and data analytics

Nice-to-have

One or more related professional designations such as CRISC, CISA, CISM, CISSP obtained or in progress

Familiar with Operational Risk Management principals

Experience with designing and implementing ETL processes

Experience with database design and scripting, including SQL and Snowflake

Familiar with Archer, ServiceNow, JIRA, PowerShell

Audit and / or risk consulting past working experience, ideally in highly regulated industries such as finance, healthcare or insurance

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Flexible work / life balance options.

Opportunities to do challenging work.

Opportunities to take on progressively greater accountabilities.

Opportunities to building close relationships with clients.

LI-Hybrid

LI-POST

TECHPJ

Job Skills

Communication, Control Assessment, Data Analytics, Data Governance, Data Oriented, Detail-Oriented, Documentations, Information Technology (IT) Risk Management, Information Technology General Controls (ITGC), IT Risk Assessments, Key Risk Indicators, Microsoft Excel, Microsoft PowerPoint, Risk Reporting