Server Part Time

EOE/AA/Disabled/Veterans

A Grab & Go Server at the HiltonMississauga Meadowvale provides a memorable experience for our guests by offering food and beverage services while maximizing sales and guest satisfaction. The Grab & Go is located in the hotel lobby and provides specialty beverages and food products for those on the this role you will report to the Food and Beverage Services Manager.

What will I be doing

Specifically you will be responsible for performing the following tasks to the highest standards:

• Ensuring a sound knowledge of all menu items available from the Grab & Go.
• Taking and inputting guest orders into the appropriate point of sale system.
• Preparing drink items as requested by the guest mainly including but not limited to coffee tea hot chocolate and specialty coffees.
• Warming food as requested by the guest e.g. pre made breakfast and lunch sandwiches.
• Serving items to guests providing appropriate condiments and accompaniments.
• Ensuring payment is received for all items served to the guest.
• Answering any guest enquiry wishing to have items from the Grab & Go delivered to their room.
• Prepare and deliver such items to the guest room in the appropriate packaging.
• Ensure all items in the Grab & Go are well-stocked at all times ensuring that all products are still within their expiration date.
• Respond to guest requests in a friendly timely and efficient manner.
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
• Maintaining cleanliness in the Grab & Go area.

What are we looking for

To successfully fill this role you should be able to demonstrate the attitude behaviours skills and values that follow:

• Positive attitude and excellent communication skills.
• Self-starter reliable and have the ability to work independently.
• Good command of Written and Oral English

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Secondary School Education
• Certified Food Handler
• Previous Barista experience