Communications Specialist (Employer Communications)

At CAAT were passionate about what we do. And it shows!

Here youll find a cultural spark in everything we do from the way we partner with members and employers to the way we work collaborate and grow. It doesnt just feel different at CAAT. It is different. Were one of the fastest-growing pensions in the country for a reason. We challenge the status quo making a real impact on the hundreds of employers we serve from education institutions to major corporations and household brands. And were just getting started. Driven by core values and a shared purpose were fierce champions for better retirement security known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit wed love you to be a part of it.

About the Role:

The Communications Specialist Employer Communications plays a key role in strengthening and scaling CAAT Pension Plans employer communications as onboarding grows in volume and complexity. This role equips employers with clear segmented and practical content to help navigate their transition to CAAT engage employees and build early trust in the Plan.

Working closely with internal partners the Communications Specialist turns complex pension information into plain-language accessible and easy-to-use content across digital and email channels. This role helps modernize onboarding communications through repeatable templates customized materials and improved targeting by employer type sector size and administrative capacity.

As the Newest Member of our Team You Will:

• Quickly assess employer needs and recommend practical communication strategies asking the right questions and turning insights into actionable plansall with professionalism.

• Transform complex pension details into clear user-friendly content for emails toolkits FAQs and onboarding materials.

• Customize communications for different employer types and sizes designing content that fits real HR and payroll environments.

• Work closely with internal teams to gather input balance priorities and align messaging while building trust and momentum.

• Guide employers through change with structured communications that reduce uncertainty and build confidence anticipating employee questions.

• Apply brand voice and editorial standards consistently knowing when to simplify escalate or clarify in a regulated setting.

• Develop and refine templates and onboarding assets to support scale reduce rework and speed up delivery during busy periods.

To Succeed You Bring:

• 35 yearsof relevant experience in communications (preferably in employer B2B member/customer communications or regulated environments).

• College Diploma or University Degree in Communications Journalism Marketing Public Relations English or a related field (or equivalent experience).

• Demonstrated ability to write and structure content that makes complex topicsclear practical and engagingfor non-expert audiences.

• Experience developing content across multiple formats and channels (email web/portal newsletters toolkits decks FAQs).

• Working knowledge ofaccessibility and UX-informed writing(clear structure scannable content inclusive language).

• Experience in pensions benefits insurance financial services or another regulated industry is an asset.

• Bilingualism (English/French)is an asset.

The target hiring salary for this position is $71000.00 - $83500.00. Placement within our salary range will be based on factors such as internal equity market conditions and the candidates experience skills and qualifications relevant to the role.

At CAAT we believe innovation passion and purpose are ingredients for a great work environment. Were incredibly proud of our people and the remarkable impact they have as catalysts for change. Were committed to attracting and keeping great talent which means competitive compensation exceptional benefits and an environment where people can grow and thrive. When you work with CAAT youll enjoy:

• Opportunities to Build a Better You: We never stand still. As we grow so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.

• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical mental and financial wellness. From flexible work arrangements comprehensive benefits to wellness incentives and a defined benefit pension plan we have you covered.

• A Place to Collaborate and Win: Weve built a lively environment where creativity and open communication thrive. Its why were consistently recognized as one of Canadas Most Admired Corporate Cultures one of Greater Torontos Top Employers and one of the Best Places to Work.

• Work that Truly Matters. Youre giving Canadians the opportunity for better retirement security and organizations the chance to do more.
  

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting artificial intelligence tools are used to screen assess or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.

Diversity Equity Inclusion and Belonging (DEIB):

DEIB at CAAT means we respect and value the broadest range of experiences geographies gender ethnicities backgrounds and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best professional authentic selves to work.

CAAT Pension Plan is an equal opportunity employer and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities if requested. Should any applicant require accommodation through the application processes please contact us at or call Human Resources at for assistance.

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