Data Warehouse Support and Enhancement Specialist

Data Warehouse Support and Enhancement Specialist

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Job Description

Position Overview : We are seeking a skilled and proactive Data Warehouse Support and Enhancement Specialist to join our team. The ideal candidate will be responsible for maintaining, supporting, and enhancing our data warehouse environment. The role involves handling complex incidents, mentoring junior developers, and collaborating with various stakeholders to ensure seamless operations and improvements.

Key Responsibilities

• Technical Leadership and Mentorship : Mentor junior developers, provide guidance, share knowledge, and validate their work. Conduct code reviews and ensure adherence to best practices and coding standards.
• Incident Management : Act as the primary point of contact (SPOC) for critical incidents (P1 and P2). Resolve incidents beyond Level 1 support and escalate when necessary. Assist in building a knowledge base for future incident response.
• Problem Management : Analyze recurring issues, propose permanent solutions, conduct root cause analyses (RCA), and implement corrective measures.
• 3rd Party and Vendor Coordination : Coordinate support with third-party teams, manage support tickets, and serve as SME for technical escalations related to Change the Bank (CTB) and problem resolution.
• Operational Handover and Reporting : Provide daily updates, ensure shift handovers, and maintain documentation of processes and resolutions.
• Business Requirements Analysis and Development : Collaborate with business teams to analyze requirements, develop, and implement code changes ensuring quality and efficiency.
• Testing and Validation : Conduct thorough testing of code changes, including functional and non-regression testing, ensuring quality assurance.

Mandatory Technical Skills

Optional Skills

Qualifications and Experience

Preferred Attributes

Seniority Level

Employment Type

Job Function

Industries

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