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user support technician
user support technicianTechno Way Installation ltd. • Abbotsford, BC, CA
user support technician

user support technician

Techno Way Installation ltd. • Abbotsford, BC, CA
30+ days ago
Job type
  • Full-time
  • Permanent
Job description
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
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User support technician • Abbotsford, BC, CA

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