medical clinic receptionist

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Health care institution, facility or clinic

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Provide directory assistance
• Relay service to persons with disabilities

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Electronic scheduler
• Database software
• Electronic mail
• MS Excel
• MS Outlook
• MS Word

Security and safety

• Criminal record check
• Child Abuse Registry check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Experience

• Experience an asset

Employment terms options

• Day

Financial benefits

• As per collective agreement
• Bonus
• Pension plan

Other benefits

• Free parking available