Customer service adviser

Tasks

• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered
• Receive payments
• Sell merchandise
• Explain procedures, risks and benefits to clients
• Answer clients' inquiries and provide information

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Word
• Electronic mail

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Punctuality
• Client focus
• Excellent oral communication
• Organized
• Initiative
• Ability to multitask
• Dependability
• Quick learner

Screening questions

• Are you authorized to work in Canada?
• Do you live near the job location?

Employment terms options

• Day

Financial benefits

• Commission
• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Deferred Profit Sharing Plan (DPSP)
• Free parking available
• Work Term : Permanent
• Work Language : French
• Hours : 39 hours per week