Talent.com
Representative Client Service
Representative Client ServiceADP, Inc. • Dartmouth, NS, CA
No longer accepting applications
Representative Client Service

Representative Client Service

ADP, Inc. • Dartmouth, NS, CA
4 days ago
Job type
  • Full-time
Job description

ADP is hiring a Client Services Representative, Major Accounts Services

  • Do you love people and thrive in a fast-paced, collaborative environment?
  • Do you get a great amount of joy out of helping others uncover creative solutions to complex problems?
  • Are you looking for a culture where you can bring your passions, put your unique skills to use, and learn as much as possible?

Well, this may be the role for you. Ready to make your mark?

At ADP, we believe people make great companies, not the other way around. Our people make all the difference in cultivating a down-to-earth culture where ideas are welcomed, and innovation is encouraged. The result? We're changing the world of work with our HR solutions that help companies of all sizes focus less on work and more on success.

As a Client Services Representative within Major Account Services , you'll leverage our top-ranked training programs and world-class service guidelines to solve clients' challenges and fuel their business success. You will work with clients who have 50 to 999 employees. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change – your #1 goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you receive, which will keep things interesting. But don't worry, our top-ranked training will help to set you up for success!

To thrive in this role, you should have experience with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here : https : / / adp.careers / Client_Services_Videos

What you’ll do : Responsibilities

What you can expect on a typical day :

Be the client’s Go-To Person and Trusted Advisor

  • Serve as a Client Services Representative in supporting clients with the payroll module of ADP's HCM software solution, ADP WorkforceNow
  • Use breadth of expertise to support ADP's clients
  • Work to resolve issues and to identify and provide solutions through root cause analysis via the use of effective communication and analytical skills
  • Be a Networker and Relationship Builder

  • Build relationships with clients and leverage your deep understanding of ADP's products and services to provide solutions to issues and questions. Help build a client's understanding of our product's value, exceeding clients' expectations in all your interactions
  • Provide recommendations to ADP leadership around potential best practices, product and support processes enhancements, based on client input or experience
  • Continually upgrade knowledge and skill base through a wide variety of available resources to ensure familiarity on appropriate statutory laws, or legislative rulings that impact clients
  • TO SUCCEED IN THIS ROLE : Requirements

  • Minimum of 1 year in a customer service environment.
  • Bachelor's Degree or its equivalent in post-secondary education and experience (Preferably in business and / or human resources management)
  • A strong focus on client satisfaction in a relevant industry or as a payroll / HR practitioner with systems experience.
  • Fluency in French and English
  • Bonus points for these : Preferred Qualifications

  • Up to 1 year of professional consulting experience or equivalent experience with software applications, software configuration and client systems preferred.
  • Ability to demonstrate learning agility and critical thinking skills, including sophisticated Human Capital Management areas (HR, Payroll, Time and Labour, etc.)
  • Basic understanding of payroll processing workflow from input to delivery of the payroll. Payroll Compliance Practitioner certification an asset.
  • Active listening skills and high impact oral and written communications skills to effectively receive, interpret and disseminate information in a manner that is clear and concise.
  • Initiative to seek out answers, solutions, and positive outcomes for both the client and ADP.
  • Demonstrated organizational skills, ability to multi-task, set priorities, and follow up in a timely manner.
  • The ability to collaborate and work in a team environment as well as work independently while demonstrating resourcefulness in the use of available tools and support resources.
  • Quebec candidates : While French is required for Quebec-based roles, use of the English language is also required due to the global nature of the business and the need to interact with ADP're headquarters and international sites.
  • YOU'LL LOVE WORKING HERE BECAUSE YOU CAN :

  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
  • What are you waiting for? Apply today!

    Jobs.adp.ca

    A little about ADP : We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

    Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including : race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

    Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https : / / jobs.adp.com / life-at-adp / to learn more about ADP's culture and our full set of values.

    #J-18808-Ljbffr

    Create a job alert for this search

    Representative Client Service • Dartmouth, NS, CA

    Similar jobs
    Chinese Private Tutoring Jobs Duncans Cove

    Chinese Private Tutoring Jobs Duncans Cove

    Superprof • Duncans Cove, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Operations Associate - APEX / ADP

    Operations Associate - APEX / ADP

    Collabera • Halifax, NS, Canada
    Full-time
    This opportunity is within the.Describe a typical ‘day in the life’.Facilitate repo margin calls and resolve any trade flow breaks between systems. Monitor exposure and execute margin calls for all ...Show more
    Last updated: 4 hours ago • Promoted • New!
    Vehicle Wholesale Representative

    Vehicle Wholesale Representative

    Hertz • B2T 1K3, NS, Canada
    Full-time
    Vehicle Wholesale Representative!.Not only do you get to be part of an organization where you.Below are a few perks and discounts : . Company pension plan with company match.Career Growth with hands-o...Show more
    Last updated: 4 days ago • Promoted
    Customer Relation Representative

    Customer Relation Representative

    The RPM Groups • Halifax, NS, Canada
    Full-time
    Immediate Hire for Entry-Level Customer Relations Reps.Join our successful team of dedicated and driven professionals.Our Business specializes in consumer engagements and account management.We are ...Show more
    Last updated: 30+ days ago • Promoted
    Entry Level Sales Representative

    Entry Level Sales Representative

    The RPM Groups • Halifax, NS, Canada
    Full-time
    Entry Level Sales Representatives.A dynamic Home Service Company, is seeking entry level sales reps to join their growing team. Looking for individuals who are Positive, Enthusiastic, Energetic and ...Show more
    Last updated: 30+ days ago • Promoted
    Sales Representative

    Sales Representative

    Industrielle Alliance - Agence Québec Rive-Sud • Halifax, CA
    Full-time
    Did you know that 80% of active Sales Representative / financial advisors have not studied finance?.Are you looking for a new challenge with a flexible schedule and the possibility of working from ...Show more
    Last updated: 6 hours ago • Promoted • New!
    Customer Service Clerk

    Customer Service Clerk

    Armour Transportation Systems • Dartmouth, NS, Canada
    Full-time
    We are a Platinum member of Canada's Best Managed Companies and a Top Fleet Employer.Our vision is to be the dominant gateway between Atlantic Canada and the world, realizing profitable growth ...Show more
    Last updated: 13 days ago • Promoted
    Accounts development specialist

    Accounts development specialist

    NAPA Auto Parts • Elmsdale, NS, Canada
    Full-time
    Be part of a community of authentic, proud and trusted people.At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions.Our passionate sales team...Show more
    Last updated: 30+ days ago • Promoted
    Financial Analyst

    Financial Analyst

    Aston Carter • Hardwood Lands, NS, Canada
    Full-time
    The Financial Analyst plays a pivotal role in supporting the Halifax Operations through a balanced portfolio of financial management, business support, and operational analytics.This position offer...Show more
    Last updated: 1 day ago • Promoted
    Associate, Private Client Management

    Associate, Private Client Management

    CI Financial Corp. • Bedford, NS, Canada
    Full-time
    At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to gro...Show more
    Last updated: 30+ days ago • Promoted
    Planning Director, Estate and Financial Planning Services

    Planning Director, Estate and Financial Planning Services

    Sun Life • NS, Canada
    Full-time
    Planning Director, Estate and Financial Planning Services.You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best sel...Show more
    Last updated: 25 days ago • Promoted
    Full-Time Family Physician — Central NS Practice, Team-Based Care

    Full-Time Family Physician — Central NS Practice, Team-Based Care

    Nova Scotia Healthcare System • Mount Uniacke B0N, NS, Canada
    Full-time
    A healthcare provider in Nova Scotia is seeking a full-time Family Physician for the Mt.The successful candidate will be responsible for examining patients, providing health advice, and administeri...Show more
    Last updated: 12 days ago • Promoted
    Representative Client Service

    Representative Client Service

    ADP • Dartmouth, CA
    Full-time
    ADP is hiring a Client Services Representative, Major Accounts Services Do you love people and thrive in a fast-paced, collaborative environment? Do you get a great amount of joy out of helping oth...Show more
    Last updated: 1 day ago • Promoted
    Tax Senior / Manager / Senior Manager / Director Asset Management

    Tax Senior / Manager / Senior Manager / Director Asset Management

    Catalyst Labs • NS, Canada
    Remote
    Full-time
    Cayman Islands | Bermuda | Bahamas | British Virgin Islands | Crown Dependencies (e.Jersey, Guernsey, Isle of Man).We are seeking experienced tax professionals from Associate all the way up to Mana...Show more
    Last updated: 22 days ago • Promoted
    Automotive Service Technician Red Seal

    Automotive Service Technician Red Seal

    Fuze HR Solutions Inc. • Enfield, NS, Canada
    Full-time +1
    Automotive Service Technician Red Seal – Halifax, NS.Are you passionate about mechanics and eager to put your skills to work in a dynamic environment? We are looking for a Licensed Mechanic t...Show more
    Last updated: 30+ days ago • Promoted
    Finance Private Tutoring Jobs Duncans Cove

    Finance Private Tutoring Jobs Duncans Cove

    Superprof • Duncans Cove, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Director, Client 360

    Director, Client 360

    MUFG Investor Services • Halifax, NS, Canada
    Full-time
    MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives.With over $1 tr...Show more
    Last updated: 30+ days ago • Promoted
    Eastlink Sales Representative

    Eastlink Sales Representative

    Berks Payment Solutions • Bedford, NS, Canada
    Full-time
    We are seeking an Eastlink Sales Representative to join our team in Bedford, Nova Scotia!.Present and sell Eastlink products and services to new and existing customers. Prospect and contact potentia...Show more
    Last updated: 12 days ago • Promoted