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Regional Operations Manager
Regional Operations ManagerBGIS • Markham, Ontario, Canada
Regional Operations Manager

Regional Operations Manager

BGIS • Markham, Ontario, Canada
20 days ago
Job type
  • Full-time
Job description

Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6500 globally we relentlessly focus on enabling innovation through the services we deliver while actively looking for new opportunities that will enable innovation for our clients businesses. Globally we manage over 320 million square feet of client portfolios across 30000 locations in North America Europe Middle East Australia and Asia. Further information is available at

SUMMARY

The Regional Operations Manager is responsible for the effective management of a skilled trades operation. Specific responsibilities include but are not limited to : Driving team engagement to ensure achievement of all requirements collaborating on process development and implementation achieving service level agreements and maintaining compliance with all regulatory safety and all other requirements.

KEY DUTIES & RESPONSIBILITIES

People Leadership

People leadership responsibilities include but are not limited to :

  • Manages a team of Technicians for the assigned region
  • Responsible for people-oriented activities including but not limited to employee engagement development and performance management hiring and retention compensation recommendations
  • Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular tool box talks implementing safety training providing protective equipment reviewing and monitoring incidents
  • Ensures work is performed in accordance to all internal and external requirements
  • Maintains current awareness and knowledge of all applicable regulations and requirements
  • Provides technical support to Technicians

Operations Management

  • Manages operational budgets with a focus on cost control (burden costs) and weekly work order expenditures.
  • Collaborates with relevant stakeholders to review develop refine and implement processes and standard operating procedures
  • Recommends and implements technologies to achieve greater efficiencies and productivity
  • Maintains current awareness and ensures compliance with all applicable regulations and requirements
  • Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements
  • Monitors and drives team performance to ensure achievement of service level agreements and performance metrics
  • Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading work order and callback issues review and developing and implementing corrective solutions leveraging self-perform.
  • Collaborates with Dispatch and CMMS teams for effective service delivery
  • Investigates and resolves operational issues
  • Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction
  • Other duties as assigned
  • EDUCATION JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

    MINIMUM EDUCATION : Community college diploma or equivalent training (e.g. RPA CET)

    JOB-RELATED EXPERIENCE : More than five years up to ten years

    KNOWLEDGE AND SKILLS

  • 8 to 10 years of trades operations work experience with at least 5 years at the supervisory or management level
  • In-depth knowledge of applicable regulatory requirements and maintains current awareness
  • Technical expertise in one or more of skilled trades discipline refrigeration electrical plumbing
  • Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved
  • Skilled at managing a skilled trades operations and employees
  • Ability to develop and implement processes and standard operating procedures
  • Skilled at influencing persuading and negotiating
  • Computer proficiency
  • Licenses and / or Professional Accreditation

    Trade certification in one or more of the following would be considered an asset

  • Journeyman level Refrigeration license
  • Journeyman level Electrical license
  • Journeyman level Plumbing license
  • This is a regular full-time position with a salary range of $93972 - $117466 per annum. The starting salary will be based on the successful candidates competencies including but not limited to experience education and performance related to this role.

    At BGIS we believe that diversity and inclusion is a key business driver such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

    #LI-HG

    #LI-Hybrid

    Required Experience :

    Manager

    Key Skills

    Cost Accounting,Fund Management,General Management,Facilities Management,Domestic,Airlines

    Employment Type : Full-Time

    Department / Functional Area : Facilities Management

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 93972 - 117466

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    Regional Operations Manager • Markham, Ontario, Canada

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