Senior Manager, AI & Data Platform

We believe small businesses are at the heart of our communities, and championing them is worth fighting for. We empower small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without. About the Role The Senior Manager, AI and Data Platform is a leader with deep expertise in data platforms, DataOps, and AI / ML infrastructure. This role is accountable for ensuring the reliable and efficient operation of both data and AI systems at Wave, with a focus on maintaining secure, scalable platforms that meet the evolving needs of the business. They will manage a team of Data Engineers and ML Engineers, driving the development, deployment, and monitoring of AI models and a modern CDC-based data stack, while also implementing DataOps practices to streamline and automate data workflows. Additionally, this role includes oversight of data and AI operations, ensuring that models perform optimally and that our infrastructure remains robust and future-proof.

Here’s How You Make an Impact :

• AI and Data Platform Evolution : Lead the development and optimization of a secure, scalable AI and data platform that supports Wave’s growth, managing data ingestion, our data lake, and AI / ML infrastructure on AWS.
• DataOps Implementation : Lead the adoption and integration of DataOps practices to automate and optimize data workflows, ensuring data quality, lineage, and availability across the platform. Align DataOps with AI / ML initiatives to support continuous improvement and scalability.
• Architectural Oversight : Continuously evolve Wave’s data, DataOps and AI / ML architecture by reviewing, recommending, and implementing changes, integrating new tools, and ensuring thorough documentation.
• AI Model Management : Oversee the full lifecycle of ML models, including training, deployment, monitoring, and optimization, while managing our portfolio of generative AI applications.
• Collaboration and Partnership : Collaborate closely with internal technology partners (Compliance, Engineering, IT, Security) and external partners like AWS to align initiatives with organizational goals.
• Data and AI Integrity : Ensure data and AI model quality, lineage, and integrity across the platform through robust systems and processes.
• Governance and Compliance : Implement and maintain governance processes that address stakeholder needs, emphasizing security, transparency, and efficiency.
• Project Management : Lead the team in scoping, prioritizing, and executing data and AI projects, setting clear goals, tracking progress, and removing obstacles.
• Mentorship and Best Practices : Mentor the team in best practices for data engineering and AI / ML operations, conducting regular 1-on-1s, setting goals, and holding the team accountable.
• Stakeholder Management : Represent the team with confidence and transparency, managing relationships across all data and AI functions.

You Thrive Here By Possessing the Following :

Nice to Have :

At Wave, you’re treated like the incredible human being you are.  Work From Where You Work Best : We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours . We Care About Future You : You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more. We Support the Full You : We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously.  We Take Care of the Fundamentals : Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities. We challenge each other from a place of respect and pursuit of continuous growth. We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind. The best ideas win, no matter whose they are. Contributing to an inclusive culture is a part of all of our job descriptions. We’ve been continuously recognized as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women. Are you ready to be a Waver? Join us!