Customer Support Specialist

Position Responsibilities

Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Build business relationships with customers over phone, email and chat.

Understand customer needs and recommend Uline's best solutions.

Help customers navigate Uline's website and online ordering.

Minimum Requirements

High school diploma or equivalent. Bachelor's degree preferred.

Excellent problem-solving, listening and communication skills.

Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

Company-paid extended health coverage and RRSP with 6% employer match that starts day one !

Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks

On-site café, outdoor patio and first-class fitness center.

Monthly employee-appreciation events.

Opportunities for community involvement.

Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a  drug-free workplace . All positions are on-site.

Uline is an Equal Opportunity Employer

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