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RQ08137 - Sr. Business Analyst

RQ08137 - Sr. Business Analyst

Rubicon PathToronto, ON, Canada
13 days ago
Job type
  • Full-time
Job description

Responsibilities :

  • Ability to demonstrate leadership skills in guiding cross-functional teams through requirement gathering, stakeholder management, and facilitating workshops to ensure alignment and successful project outcomes.
  • Perform system analysis, design, testing, and implementation of applications, ensuring alignment with strategy and standards.
  • Define and manage user stories, participate in sprint planning, backlog refinement, and ensure that business needs are reflected in technical solutions.
  • Conduct user research and develop personas to understand user needs, and create journey maps to improve service delivery and customer experience.
  • Analyze user requirements and coordinate with stakeholders to generate prototypes for user consultation. Translate business needs into detailed functional specifications and user stories.
  • Collaborate with technical teams to manage incidents, triage issues, and ensure prompt resolution while keeping stakeholders informed of progress.
  • Consult with clients on changes / modifications, recommend system enhancements, and assist in the development of training plans.
  • Prepare system documentation, user manuals, and other relevant materials to support system implementation and maintenance.
  • Assist in planning application development activities, providing direction and support to ensure that deliverables meet business and technical standards.

Must-Have :

  • Proven experience in working within agile frameworks, with the ability to write and refine user stories, conduct sprint reviews, and manage product backlogs.
  • Experience conducting user research, developing personas, and creating journey maps to improve system usability and user experience.
  • Strong understanding of system analysis and design, including experience working with web-based technologies, databases, and COTS applications like Cúram.
  • Experience in working closely with technical teams to handle incident management and issue triaging, ensuring timely resolution.

    • General Skills :

  • Technical Knowledge & Expertise :

    • Strong background in systems analysis, requirements definition, prototyping, and feasibility studies.

  • Knowledge of SDLC methodologies, COTS tools, and web-based technologies.
  • Experience with systems integration and data-mining / reporting-based tools.
  • Analytical & Problem-Solving Skills :

    • Ability to gather and analyze complex business problems, assess options, and recommend optimal solutions.

  • Experience in evaluating system designs and their impact on service delivery.
  • Leadership & Collaboration :

    • Ability to collaborate with cross-functional teams, providing direction to ensure that business needs are met within agile development frameworks.

  • Provide leadership in guiding stakeholders and junior team members in translating business requirements into actionable tasks.
  • Communication & Interpersonal Skills :

    • Excellent communication skills for liaising with stakeholders, gathering requirements, and explaining technical details to non-technical users.

  • Ability to prepare comprehensive documentation, business cases, and training materials.

    • SkillsExperience and Skill Set Requirements

    This role is part of a Hybrid Work Arrangement and resource(s) will be required to work a minimum of 2-3 days per week at 5700 Yonge St. or at discretion of Hiring Manager.

    Scoring Categories :

    Requirements Gathering and Analysis 60%

  • Experience in gathering, analyzing, and documenting user requirements.
  • Expertise in defining user stories, prototyping, and translating business needs into functional specifications.
  • Ability to conduct user research, develop personas, and create journey maps for enhanced user experience.

    • Leadership and Problem-Solving 20%

  • Proven leadership in managing agile teams, providing direction on technical and business solutions.
  • Ability to collaborate on problem-solving during incidents, triaging issues, and ensuring swift resolution.
  • Expertise in balancing competing priorities and resolving complex problems in system design and functionality.

    • Communication Skills 20%

  • Excellent verbal and written communication skills to liaise with clients, clarify business requirements, and explain technical solutions.
  • Experience preparing business cases, system documentation, and user manuals for diverse audiences.

    • Must-Have :

  • Proven experience in working within agile frameworks, with the ability to write and refine user stories, conduct sprint reviews, and manage product backlogs.
  • Experience conducting user research, developing personas, and creating journey maps to improve system usability and user experience.
  • Strong understanding of system analysis and design, including experience working with web-based technologies, databases, and COTS applications like Cúram.
  • Experience in working closely with technical teams to handle incident management and issue triaging, ensuring timely resolution.

    • Must Haves,

  • Agile Experience : Proven experience in working within agile frameworks, with the ability to write and refine user stories, conduct sprint reviews, and manage product backlogs.
  • User-Centered Design : Experience conducting user research, developing personas, and creating journey maps to improve system usability and user experience.
  • System Analysis Expertise : Strong understanding of system analysis and design, including experience working with web-based technologies, databases, and COTS applications like Cúram.
  • Incident Management Knowledge : Experience in working closely with technical teams to handle incident management and issue triaging, ensuring timely resolution.