Account Manager Strategic and Key Accounts

Please note the base salary will be determined by the successful candidate's education, skills and experience. The listed salary range serves as a general pay guideline for this position's pay level.

Account Manager Strategic and Key Accounts

Location : Hybrid - Kingston, North York, Montreal, Vancouver or Calgary

Empire Life is looking to hire an Account Manager Strategic and Key Accounts to join our Group Distribution team!

Why pursue this opportunity

Impactful work  - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

Play an integral role  - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Deliver excellence -  provide a personal, accurate, professional, and courteous service and resolution to our customers.

Diversity, equity, and inclusion  - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you’ll be working on

• Identify, build and develop new and existing relationships with Strategic Partners; surface opportunities to improve the effectiveness of partnership arrangements, develop and manage mutually beneficial working relationships
• Identify emerging unique business requirements and ensure documentation of policy and procedures accurately reflect the practices in place
• Provide information to Strategic Partners on Empire Life products and offer array; highlight the benefits and features and guide Strategic Partners in the determination and understanding of value and fit for their business and customers
• Build relationships within Empire Life in order to leverage organization during implementation, ongoing servicing and escalate service issues accordingly
• Represent the Empire Life brand through regular interaction with Distribution Partners
• Establish quote guidelines including subsidy direction for internal stakeholders; work collaboratively on the application of subsidy within established parameters; ensure implementation and issue concerns are resolved; support the development and execution of business case to support sales decisions
• Work within renewal parameters for internal stakeholders; work collaboratively with internal stakeholders to ensure business is renewed within subsidy guidelines and persistency levels are achieved
• Act as escalation point for internal stakeholders to support the resolution of quote, issue, service, administration and renewal issues
• Manage subsidy and acquisition for assigned block of business; review regularly with internal stakeholders to ensure business is profitable and quotas are achieved
• Prepare reporting and identify key observations to guide effective regularly scheduled business review meetings with Strategic Partners
• Support new partnership business development activity including needs assessment, pricing strategy, proposal and finalist presentation
• Collaborate with Core business partners to ensure best practices and emerging

What we’re looking for you to have

Working Conditions

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes :