Associate Director, Education Services

The Faculty of Health Sciences is seeking an Associate Director, Education Services, who will be proactive and innovative in the development and delivery of strategic and business planning.

The role will anticipate and deflect potential operational and strategic problems, to identify sound solutions to problems that arise and to implement decisions effectively. The position will also be responsible for leading, managing and overseeing the development, implementation and monitoring of Education Services. Additionally, it will provide leadership, advice, support and resources to Education Services faculty members, staff, trainees and partners to foster the creation of an environment that is inclusive, diverse and engaging.

The role is accountable for the oversight and administration of all financial activities and resources of Education Services and its programs in support of the Vice Dean, Education and the Executive Director, for the unit in accordance with University policies, procedures, departmental goals and objectives including, managing periodic reviews of Education Services, Regional/Distributed Campuses and Community Education Centres.

The position is responsible for the following:

• Directly responsible for the development and implementation of plans for Education Services in the areas of operational and financial efficiency the operational review recommendations and ensure the sustainability of these initiatives.
• Oversees infrastructure, ensuring its sustainability and will liaise with both the FHS Executive Leadership and Graduate Studies Leadership in these areas to ensure that FHS broader goals and objectives are aligned with any program expansion. This will also involve the continued assessment of changing needs, efficiencies of programs and their processes, addressing staff requirements, and negotiating with internal and external stakeholders
• Provides responsive and informed consultation to the Vice Dean, Education, Executive Director and senior leadership group regarding internal and/or external issues and/or opportunities that affect the department, mitigating risks and mobilizing effective response to opportunities
• Responsible for the effective and efficient operation of the program and support units and the delivery of services, including coordinating activities, overseeing workflow and volume in the context of numerous and concurrent deadlines, defining priorities and recruiting, directing and evaluating staff
• Manages the financial resources, provides appropriate support services to individual education programs and Assistant Deans, and ensures compliance with policies in order to maintain the eligibilities of Accreditation within the School of Medicine and the education community as a whole to obtain education funding from the Federal and Provincial governments and other funding agencies and sponsors.
• Proactively audits all accounts and revenues; ensures compliance with University and departmental budget policies and financial procedures; and prepares all appropriate reporting and year-end documentation, which includes monitoring accounts, interpreting and making financial recommendations
• In conjunction with the Vice Dean and the Executive Director, the AD determines financial priorities and plans for the unit and its programs, and develops, recommends, implements and monitors the annual budgets ensuring that adequate financial controls are in place and that they are in accordance with University Policies and procedures
• Oversees a diverse portfolio including multiple revenue sources (both internal and external), cost-recovery programs, funding arrangements across faculties, not for profit entity (Foundation for Medical Practice Education), complex financial reporting across multiple departments, complex HST issues, audit requirements, multiple large scale external agreements [Ministry of Health (MOH), Ministry of Colleges, Universities, Research Excellence and Securities (MCURES), Department of National Defence (DND), Ministry of Children, Community and Social Services MCCSS)].
• Collaborates with departments across the faculty MOHLTC omnibus agreement (10 initiatives - $15M) as Education Services is the lead and is responsible to report and submit on behalf of the Faculty of Health Sciences
• Negotiates, oversees and maintains diverse contractual obligations within Education Services, the Faculty (for example: CSU/MedSIS, library), across the university (iBiomed, Biopharm, Anatomy), external to the university (University of Waterloo, Brock University, externally funded agreements which include, but are not limited to, those with external vendors and community hospitals). Provides advisement on research and education bursary-contract negotiations on behalf of the unit
• Effectively communicate and collaborate with other FHS Departments and Programs, other University Faculties and the central University administrative offices (Provost & VP Academic, Registrar’s Office, School of Graduate Studies, etc.) in the development and implementation of expanded undergraduate programs, new undergraduate and graduate programs and interdisciplinary programs
• Effectively communicate and collaborate with other education administrative units/offices (Provost & VP Academic, Registrar’s Office, School of Graduate Studies, etc.) for the administration of education policies and procedures and the effective use and development of common and shared University education databases and associated subscription/contractual services and products and expertise. Proactively consult with and guide these offices regarding new and evolving processes
• Accountable for determining the appropriate physical resources to support new academic and support programs and liaise with the Assistant Vice President, FHS on availability of such resources and the necessary financial resources needed to access and/or develop these resources
• Oversees and provides guidance to FHS programs and external/community partners to develop mutually acceptable milestones for the development/acquisition and commissioning of facilities/equipment.

Are you the right candidate?

This role requires a minimum of 8-10 years of practical experience in education, finance, project management and administration, preferably in an academic or government setting.

The ideal candidate will hold an undergraduate degree in business administration, commerce or equivalent, with a CPA/CMA designation as well as the following qualifications:

• Demonstrated experience and success collaborating with various stakeholders (internal/external) to influence strategy and effect change across the organization
• Leadership, management and conflict resolution experience, including hiring and supervision of staff
• Experience in developing and managing complex budgets, financial forecasts and projections, analysis and development of appropriate financial controls and reporting to oversee financial operations of department
• Ability to oversee and operationalize work plans from strategic objectives with demonstrated capacity to undertake program evaluation and implement continuous improvement practices
• Synthesize, analyze and interpret information from a variety of sources, conceptualize plans and workable solutions for dealing with an array of issues
• Excellent ability to think and act both strategically and tactically
• Ability to communicate complex financial information to audiences of varying sizes and acumen
• Demonstrated ability to work cross-functionally and collaboratively with others
• Thorough knowledge of University policies, procedures, granting/government bodies roles and the education funding environment
• Strong critical thinking skills with the ability to efficiently and resourcefully analyze and resolve problems using negotiation, group facilitation and conflict resolution skills

What we offer

In addition to joining a top ranked university, McMaster offers a very competitive total compensation package that includes but is not limited to:

• Employer Paid benefits such as Extended Health, Dental, Emergency Out-of-Country Travel Coverage, Health Care Spending Account & Basic Life Insurance
• Participation in a Group Retirement Savings Plan
• Training, coaching and professional development opportunities
• Employee tuition assistance for continuous development and education
• Opportunity to be a part of an academic environment working alongside professionals who share a passion for learning and research
• Progressive paid annual vacation plan

Pay Transparency Statement

The posted hiring range represents McMaster's typical hiring range for this position. Actual starting salary will depend on factors such as relevant experience, qualifications, internal equity, and market conditions.

Individuals with extensive experience, deep specialized expertise, and/or those who can demonstrate exceptional past performance, as applicable, may be hired at a higher rate within the full range, in accordance with the University compensation policies.

How To Apply

To apply for this job, please submit your application online.

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