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Senior Property Manager
Senior Property ManagerConfidential • Waterloo, ON, Canada
Senior Property Manager

Senior Property Manager

Confidential • Waterloo, ON, Canada
18 days ago
Job type
  • Full-time
Job description

We are currently searching for a Senior Property Manager to join our growing team. With over 50 years in business, we are well known throughout Ontario as a successful Real Estate Development company.

Our ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proven ability to manage multiple priorities. This role focuses heavily on maintenance coordination, resident satisfaction / communication and leasing department support, ensuring the properties are well-maintained, profitable, and operating smoothly.

KEY RESPONSIBILITIES

  • Foster a collaborative team culture through regular mentoring, check-ins, and performance development
  • Support budgeting processes and help prepare annual operating budgets for the regional portfolio
  • Supervise and support site-level team at our luxury high-rise residential buildings
  • Obtain, analyze and recommend bids and estimates for repair work and service contracts and equipment updates
  • Support marketing and leasing strategies, identifying opportunities for community growth and improvement
  • Oversee all aspects of the daily operations, this includes management and oversight of both the office support / maintenance team and resident managers of our class A multi-residential portfolio of over 1,000 suites at our KW location
  • Coordinate and oversee all aspects of property operations including building maintenance, grounds, HVAC, painting, cleaning, and contractor / vendor scheduling
  • Ensure timely, courteous responses to resident concerns and follow up to confirm satisfactory resolution
  • Ensure 24-hour emergency coverage is consistently maintained
  • Conduct regular inspections of properties and resident suites to ensure maintenance, safety, and lease compliance
  • Maintain accurate, compliant lease files and ensure data integrity
  • Coordinate resident move-ins and oversee all aspects of resident lifecycle management including rent collection, insurance compliance, and service request processes
  • Inspect vacant suites and coordinate preparation for market readiness

QUALIFICATIONS

  • 10 years of experience in class A residential property operations
  • 5 years in a supervisory and multi-site leadership role
  • Proven experience directing teams, managing contractors, and resolving resident issues
  • Proficiency with YARDI or other property management software
  • Deep knowledge of the Ontario Residential Tenancies Act and residential property protocols
  • Strong interpersonal and negotiation skills with a high standard of professionalism
  • Budget management and reporting experience
  • Highly organized, adaptable, and able to lead multiple priorities simultaneously
  • Valid driver’s license and access to a vehicle
  • Ability to travel locally for site visits, inspections, and meetings
  • Able to be proactive with good problem-solving skills, judgment and innovation
  • Comfortable working evenings and weekends when needed in case of emergencies or events
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    Senior Property Manager • Waterloo, ON, Canada

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