Coordinator, Parking Photo Identification and Access Control (PPIAC)

Detailed Overview

The Coordinator, Parking, Photo Identification & Access Control (PPIAC) is responsible for supporting the PPIAC program for a designated portfolio and/or geographical area including the Fraser Health Authority, Provincial Health Services Authority, Vancouver Coastal Health Authority and Providence Health Care (collectively, �the Organization�); provides operational support by reviewing PPIAC transactions at the other health authorities including transfer of accounts; coordinates PPIAC expansion to facilitate the administration, integration and standardization of PPIAC processes, policies and procedures across the Organization. Responsibilities Participates in the development, implementation, maintenance and evaluation of the PPIAC program, policies, rates and procedures for an assigned portfolio and/or designated geographical area of the Organization, in collaboration with the Manager, PPIAC. Supports the day-to-day functions for an assigned portfolio and/or designated geographical area of the Organization's PPIAC program by maintaining parking and access card distribution controls and related documentation, coordinating the distribution of parking and photo identification cards ensuring cards are accurate and transferred to the appropriate site. Works with the Manager to introduce, update and/or implement new or changed processes, structures and systems for the PPIAC program across the Organization to ensure all sites are operating under a consistent set of guidelines; identifies areas of concern and implements corrective action, as directed by the Manager or designate. Works with assigned staff to respond to PPIAC queries and complaints; escalates issues to the Manager or designate, as required for resolution and/or further clarification. Provides supervision and direction to assigned clerical staff and ensures the smooth functioning of PPIAC processes by maintaining parking and access card distribution controls, related documentation and coordinating clerical staff schedules. Prepares confidential, financial and legal communications of a sensitive nature including investigations, strategic planning and human resource documents relating to PPIAC operations; works with the Manager to identify, develop and create business cases to support various cost containment or revenue generating initiatives for the Organization for PPIAC operations Selects, coordinates, directs and evaluates designated staff ensuring effective performance of their duties; liaises with Employee Experience regarding the application of human resource strategies to PPIAC; participates and/or conducts employee investigations, discipline, terminations and other related activities involving excluded and unionized staff; participates in the development and maintenance of information systems and contractual documentation related to the PPIAC program. Assists with the development and maintenance of operating and capital budgets for the designated portfolio by ensuring expenditures are within budgetary allowances; makes recommendations regarding PPIAC operational, financial, audit and organizational priorities by preparing supporting documentation and work plans; coordinates or conducts site inspections and audits in support of service performance and risk mitigation. Coordinates administrative duties such as maintaining stationary, procurement processes and office supplies, reviewing and preparing invoices for payment, ensuring maintenance of office equipment, supporting bi-weekly departmental timekeeping and maintaining vacation schedules and attendance management program for designated staff. Supports the design, development and deployment of PPIAC across the Organization; represents the PPIAC program on internal committees and at stakeholder meetings related to PPIAC on behalf of the Organization. Qualifications Education and Experience Grade 12, specialized training/education in parking, photo identification and access control and five years' recent, related experience in parking, photo identification and access control for a large institutional or campus environment and/or large complex multi-site organization, or an equivalent combination of education, training and experience. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities: Working knowledge on appropriate provincial and municipal legislation/standards related to parking, photo identification and access control Ability to develop and maintain rapport with internal and external stakeholders Demonstrated ability to deal with others effectively Demonstrated ability to function effectively in a highly dynamic environment with changing priorities Ability to work effectively independently and as a member of a team Ability to lead, plan, organize and problem solve Ability to supervise Demonstrated ability to organize and prioritize projects Ability to operate related equipment including applicable software applications Physical ability to perform the duties of the position About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor IMPORTANT: Recruitment scam warning Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.