Key Account Manager

Our client is a globally respected food organization with a strong presence across major Canadian retailers. They are seeking a Key Account Manager to own and grow strategic retail partnerships, driving profitable growth through strong customer relationships, disciplined execution, and data-driven planning.

Essentials Functions:

• Own the commercial relationship for assigned key retail accounts, delivering volume, profitability, and share growth
• Build and execute customer business plans aligned with brand, category, and corporate objectives
• Act as the primary point of contact for customers, developing strong relationships across merchandising, operations, supply chain, and finance
• Lead account strategy using performance, pricing, promotional, and shopper insights
• Manage pricing and trade investment strategies to ensure effective promotional execution and ROI
• Drive distribution, shelf presence, and execution across the full product portfolio
• Work with retail execution teams to support merchandising, pricing, and in-store compliance
• Monitor competitive activity and in-store execution to identify risks and growth opportunities
• Support forecasting and demand planning through ongoing analysis of shipments, inventory, and sales data
• Provide regular performance updates and business reviews

What we're looking for:

• Experience in Key Account Management or Sales within CPG or a related consumer-driven industry
• Bilingual in French and English (verbal and written) ideal
• Degree, diploma, or equivalent relevant experience
• Strong commercial acumen with proven negotiation and analytical skills
• Experience building and executing customer business plans
• Results-driven, organized, and comfortable managing multiple priorities
• Strong communicator with the ability to influence both internally and externally
• Valid driver’s licence and flexibility to travel as required

If you’re a commercially minded account manager who enjoys owning relationships and driving results, this role offers strong exposure within a well-established CPG environment.

MacDonald Search Group is committed to diversity in hiring. Only qualified candidates will be contacted.