ABOUT THIS CAREER OPPORTUNITY
Black & McDonald’s Alberta Region team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
Reporting to the Calgary Service Division Manager, the Service Administrator ensures that the day to day administration tasks for the Calgary Service Division are completed accurately and efficiently. Areas of responsibilities will include service dispatch, office administration, service and contract billing. The Service Administrator also acts as a key contact for both field and office employees in various divisions, as well as clients and vendors; and responds to inquiries and requests in a prompt, efficient and professional manner at all times.
Duties & Responsibilities will include but not limited to:
• Adhering to all Company service business process standards (BPS) and policies
• Assisting in dispatching and coordinating daily service calls, project work and preventative maintenance (PM) work orders, ensuring that these are completed in a timely manner
• Assisting in scheduling for field service technicians
• Responsible for sourcing/purchasing of equipment/materials for field service technicians
• Responding to customer inquiries in a timely manner; if applicable, investigates and resolves customer inquiries
• Service and contract setup / scheduling and invoicing
• Maintaining an organized system of filing for both hardcopy and electronic records
• Ongoing monitoring and scheduling of safety training certifications for field service technician
• General office administration responsibilities eg. handling office equipment issues, building alarm/security; photocopying, mailing, reception coverage, etc.
• Payroll entry
• A/P, A/R duties
• Other duties as assigned
Competency Requirements:
•Change Orientation
• Communicates Effectively
• Continuous Learning
• Customer Focus
• Holds Self and Others Accountable
• Problem-Solving and Innovation
• Teamwork and Collaboration
• Values and Respects Others
Education and Experience:
Skills and Qualities
Assets
Additional Information
This position is based in our Calgary NE office and requires regular in-office attendance during core hours from 8:00 AM to 4:30 PM
Black & McDonald is an equal opportunity employer that welcomes applications from individuals with disabilities. Accommodations are available upon request for candidates participating in the recruitment and selection process.
Collaborative and supportive work culture
A family business with family values
Competitive compensation and benefits packages
Long-term stability
Team events and outings year-round
One company with endless opportunities to learn and grow
Service Adminstrator • Calgary, AB
Careers - CUstomer Service & Sales Admin.Customer Service & Sales Administrative Assistant.In this position, you will get to help build CanWest’s exceptional customer service while helpingsupport a... Show more
If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs... Show more
Service Advisor – No Evenings, Great Pay, and Real Career Growth.If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfe... Show more
Alberta-based mechanical contractor with nearly 50 years of experience serving commercial, institutional, healthcare, and industrial facilities.This role is best suited for someone who operates as ... Show more
A leading national wholesale distributor in Calgary is seeking a Profit Centre Administrator to manage paperwork, customer service, and financial transactions.Ideal candidates will have strong cust... Show more
If you thrive in a team-oriented workplace that challenges your skills, drives career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join ... Show more
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?.Our ideal candidate embodies qualities such as adaptability, trainability, and a ... Show more
Remote (the resource(s) must work MST core hours, and be available to go on site on occasion as needed.DDD requires Service Designers to work with DDD on service innovation, program review and digi... Show more
Be a part of UService as a Full-time Temporary Service Advisor for 18 months.Assist various stakeholders with inquiries across multiple service channels at UCalgary.This role plays a critical part ... Show more
The Client Services Administrator plays a vital role in ensuring a positive customer experience by providing efficient and accurate support for our equipment lease and loan services.You will handle... Show more
At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment.The work we do makes a difference in communities and for the people who ... Show more
What if you could redefine what’s possible? With us, you can.We are the home of ambitious, passionate, and innovative world shapers.With an unmatched breadth and depth of engineering, advisory and ... Show more
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally.This role demands a substantial degree of engagement with both customers and internal te... Show more
Take charge as a Service Scheduling Coordinator in the Window division, overseeing high-volume scheduling and service requests.Ensure efficient intake and technician productivity to boost customer ... Show more
As our Service Coordinator, you are responsible for responding to the daily needs of our customers, pro‑actively organizing and scheduling work for our field service technicians, driving profitable... Show more
Flynn Canada Ltd is searching for a Service Coordinator to support our Calgary office! This role will report directly into the Service Manager.Review contracts for site requirements and accuracy.Or... Show more
WindServer is WSP’s global online data management service supporting meteorological data collected at renewable energy project sites around the world.WindServer System Administrator.Your work will ... Show more
Gogh Solutions is an IFS Strategic and Channel partner delivering innovative Field Service Management (FSM), Enterprise Asset Management (EAM), and ERP solutions across North America.We help organi... Show more
The Wood Automotive Group, one of Alberta's largest automobile retailers for over 40 years, is offering an exciting opportunity for a Service Advisor to join our Advantage Ford team!.The Wood team ... Show more
WindServer is WSP’s global online data management service supporting meteorological data collected at renewable energy project sites around the world.As a WindServer System Administrator, you will ... Show more
%20Inc.){kind=logo}
