Company:
ClaimsPro LP**In-office** Bilingual Claims Service Representative, Full-Time (Mississauga, ON)Salary range: $38,700.00 - $53,700.00 annuallyRole Summary
We have an existing opportunity to add a Bilingual Claims Service Representative to our team! You will work in our Mississauga office providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.
This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday for 7.5 hour shifts. This is a full-time opportunity, and will require 37.5 hours of work per week. Only candidates fully bilingual in French and English will be considered
Responsibilities
• Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required.
• Provide personalized customer service of the highest level
• Arrange for the dispatch of adjusters or vendor partners when required
• Field and answer branch inquiries and administer to appropriate area
• Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
• Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Education, knowledge and experience required
• Post secondary education is required
• Minimum of 1 year of customer service or administrative experience is required
• Knowledge of insurance/service industry or related experience preferred
• Strong computer and telephone skills with an aptitude/ability to learn
• Effective communication skills both written and verbal in English and French
• Attention to detail
Competencies required to succeed
• Strong communication skills
• Team player with a strong commitment to quality and customer service
• Excellent time management and organizational skills
• Pleasant and friendly mannerism
• Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
• Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
• Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
• Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
What we offer:
• Competitive pay: $38,700 - $53,700 annually
• In addition, you’ll enjoy:
• Work-Life Balance
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Employee Referral Bonuses
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
**In-office** Bilingual Claims Service Representative, Full-Time (Mississauga, ON) • Mississauga, Ontario, Canada, ClaimsPro/IndemniPro
A leading financial services provider is looking for a Bilingual Associate Manager in Quebec to lead a remote team focused on delivering high-quality service in the Claims sector.The successful can...Show more
French and English is required for this role.Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group.We go to market under the service brands Hyundai Motor Fi...Show more
Employment Hero a pour mission de simplifier et de valoriser l’emploi pour tous.Notre système d’exploitation de gestion de l’emploi réunit le recrutement, les RH, la paie et les avantages sociaux d...Show more
We at Coforge are hiring Guidewire Claims Developer with the following skillset :.Guidewire ClaimCenter (v10+ preferred; Cloud experience ideal).Gosu programming o ClaimCenter configuration.ClaimCe...Show more
Work for yourself, but with us!.Align, a division of McCarthy Tétrault LLP, pairs high caliber independent contract lawyers with our clients who need legal support.Align, successful applicants will...Show more
Join the exciting field of Claims management as a Bilingual Associate Manager.Lead a talented team in delivering exceptional customer service and operational excellence in a fully remote role.This ...Show more
Your New CompanyJoin a rapidly growing, cybersecurity‑focused organization recognized for its ability to manage complex incidents, support clients during cyber breaches, and deliver high‑stakes leg...Show more
We have an existing opportunity to add a Bilingual Claims Service Representative to our team! You will work in our Mississauga office providing immediate and customer-focused assistance to policyho...Show more
Claims Operations Processor II (Part Time).Job Type : - Contract: 12+ Months (Possibility of extension/ conversion to FTE.Opportunity to become permanent based on performance.Operations Processor I...Show more
Department: Bodily Injury Claims.Employment Type: Regular Full-Time.Language: This role operates in English.Additional Information: This/these role(s) is/are currently vacant.We are a leading Canad...Show more
Senior Subrogation Claims Specialist - automotive.Monday to Friday, 8:30am – 5pm.An established but growing organization is expanding its internal recovery operations and is looking for an experien...Show more
Gestionnaire bilingue, Règlements d’invaliditéLieu : À distance ou si vous habitez proche d’un bureau, hybride - Kingston, North York ou MontréalLa fourchette de rémunération cible totale (RCT), qu...Show more
Manager, Underwriting Operations & Agent Services.Toronto, ON or Saskatoon, SK | Hybrid | Full-Time.Operational Leadership that Shapes Experience.We’re seeking an experienced insurance operator to ...Show more
In-office Bilingual Claims Service Representative, Full-Time (Mississauga, ON).We have an existing opportunity to add a Bilingual Claims Service Representative to our team! You will work in our Mis...Show more
Become a pivotal part of the Claims Department as a Bilingual Customer Service Representative.Take pride in delivering outstanding support in both English and French while managing customer inquiri...Show more
Bilingual Credit Representative.The West Mall, Toronto, ON, M9C 5J1.Welcome to Lactalis Canada! We’re proud to be Canada’s #1 branded dairy company and to be consistently recognized as one of the c...Show more
Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or MontrealThe total target compensation (TTC) range, including salary and target bonus, is $55,968 - ...Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more
