Here’s what you’ll deliver :
- Identifying, recommending and documenting service maintenance and repairs for customers.
- Greeting customers in a courteous, professional manner.
- Delivering personalized service that exemplifies our dealerships.
- Working with technicians to identify required maintenance and repairs.
- Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services.
- Providing service recommendations and estimated costs to customers.
- Performing road tests of customer vehicles to assess customer concerns
- Ensuring customer satisfaction meets company and manufacturers’ standards.
- Striving to meet the department’s repair order production standards.
- Perform other Service related duties as required by management
What do you need to succeed?
- Must have a valid Ontario Driver's License and good driving record.
- 1-3 years of service advisor experience preferred.
- CDK experience is an asset.
- Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities.
- Ability to sell and recommend maintenance and repairs to our loyal customers.
- Strong computer skills.
- Good communication skills and attention to detail.
- Must have the ability to multi-task and work under pressure.
What’s in it for you?
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?!
This compensation range will be based on knowledge and experience
Job Type : Full Time - Permanent
Compensation : $50,000 - $70,000 per year (salary + bonus)
Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St.
Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.
We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs.
Accommodations will be provided throughout the selection process as requested.
Service Advisor (Mazda of Brampton)
Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services. Identifying, recommending and documenting service maintenance and repairs for customers. Greeting customers in a courteous, professional manner. Delivering p...
Service Advisor - Eastern GTA Region
Provide front-line customer service and sales for the Service Department. WANT TOWORK for one of Canada’s Best Managed Companies?. Want to be part of an organization leading the way with analytical leadership and empowerment. Explaining the nature of repairs. ...
Junior Service Advisor (Mazda of Brampton)
Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services. Identifying, recommending and documenting service maintenance and repairs for customers. Greeting customers in a courteous, professional manner. Delivering p...
Remote Customer Service Sales Advisor Brampton, ON
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We are looking for individuals who are eager to start their jo...
Automotive Service Technician (Kia of Brampton)
Supervise work of all apprentice technicians or students; report immediately any deficiencies to the Service Manager. Examine all vehicles to determine if additional safety or service work is required. Prepare a complete report on the back of the repair order. Perform all work as outlined on the fro...
Service Advisor - Mississauga Kia
The Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and service. Ascertain auto services by listening to customer's description of symptoms; cla...
Service Advisor - Lexus of Vaughan (24393)
Service Advisor or Sales/Customer Service Representative; Preferably within an OEM environment. Service Advisor career and employment opportunity awaits you. As an integral part of the “we can do that” operation, this position is responsible to provide frontline customer communications and service f...
Service Advisor - Lexus of Vaughan
Service Advisor or Sales/Customer Service Representative; Preferably within an OEM environment. Service Advisor career and employment opportunity awaits you. As an integral part of the “we can do that” operation, this position is responsible to provide frontline customer communications and service f...
Service Advisor
Provide front-line customer service and sales for the Service Department. WANT TOWORK for one of Canada’s Best Managed Companies?. Want to be part of an organization leading the way with analytical leadership and empowerment. Explaining the nature of repairs. ...
Manager, Finance Business Services
They are looking for a Manager, Finance Business Services to join their team!. Our client is Ontario’s largest electricity transmission and distribution service provider. ...