Maintenance Operations Coordinator (MOC)

Job Summary

Reporting to the Manager, MOC, this position will work in support of Porter’s fleet in SOC coordinating maintenance activity. Duties & Responsibilities MOC is responsible for technical dispatch and will use AMOS, Porter's maintenance system, to ensure all scheduled and unscheduled maintenance is carried out and released prior to dispatch Monitor deferred defects as part of technical dispatch Work with Operational Planners in support of Work Packs that are issued to overnight aircraft at main bases and outstations and adjust should aircraft swaps arise Work directly with flight crews and dispatchers each time a defect is reported to SOC Assist flight crews with MEL procedures Coordinate AOG road trips system wide, including parts, tools and hangar space Coordinate with third party MROs if unforeseen maintenance away from a maintenance base is required While liaising with engineering, work directly the associated OEM should technical assistance be required Update each aircraft's weight and balance information via established spreadsheets and AOC software each time a change is made Monitor for the fleet for repeat defects Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy Behavioural Competencies Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others. Teamwork: Working collaboratively with others to achieve organizational goals. Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers). Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise. Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards. Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus. Qualifications Possession of a Transport Canada Aircraft Maintenance Engineer License (M2 or E rating) required; Proven technical aptitude with at least 3 years’ experience and/or endorsed on Dash-8-400 and/or E195-E2 and/or equivalent type of aircraft preferred. Experience working on a wide range of airframe systems such as electrical, navigation, flight controls and turbine engines. Ability to obtain necessary Transport Canada security clearances. Successfully complete the company background and pre-employment screening tests. Flexibility to work shifts and overtime.