Senior Manager, Employee & Labour Relations

Reporting to the Director Employee & Labour Relations the Senior Manager Employee & Labour Relations is responsible for the leadership management and administration of the two collective agreements with Amalgamated Transit Union (ATU) Local 1587 and International Association of Machinists and Aerospace Workers (IAMAW) Local 235. The Senior Manager acts as a lead participant in negotiations and all workplace conflict resolution matters including strategic grievance and arbitration processes.

The role leads coaches and develops a team of Employee & Labour Relations and Alternative Dispute Resolution Managers offering guidance direction and consultation to staff reporting into the Senior Manager Employee & Labour Relations. The Senior Manager is accountable for the delivery and continuous improvement of alternative dispute resolution (ADR) services ensuring timely fair and effective resolution of workplace conflicts through mediation facilitated dialogue and other restorative approaches.

The Senior Manager manages all Metrolinx grievance and mediation processes and leads efforts to achieve satisfactory resolutions. They represent Metrolinx at the Grievance Settlement Board the Ontario Labour Relations Board (OLRB) and the Human Rights Tribunal of Ontario. The role also leads the team in preparing case files providing direction to internal and external legal counsel and supporting coordination of evidence.