Inside Sales Representative

About Sonepar

Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services. Through a dense network of 100 brands spanning 40 countries, the Group has an ambitious transformation agenda to become the first global B-to-B electrical distributor to provide a fully digitalized and synchronized omnichannel experience to all customers. Drawing on the skill and passion of its 45,000 associates, Sonepar had sales of €23 billion in 2020. Sonepar makes its customers’ lives easier, over the counter, visiting customers, by phone or online, – however we’re needed. Sonepar’s ambition is to become “La Référence” - the standard-setter for all its stakeholders.

Reporting to the Branch Manager in our Timmins Location this postion is Responsible for developing and maintaining positive customer relationships and ensuring that customers are satisfied with regard to order taking, product, pricing, deliveries and overall service.

Major responsibilities are :

• Contacting current customers and identifying new products and potential up-selling.
• Responding to and processing incoming calls and orders.
• Opening new accounts.
• Developing customer base and sales leads by making cold and warm calls.
• Entering orders into system.
• Maintaining knowledge base on current products and learning about new products.
• Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s).
• Providing pricing quotations and follow-up on quotes.
• Purchasing (direct orders) .
• Counter Sales (where applicable).
• Shipping & Receiving - daily verify orders and fill-in if the shipper / receiver is absent (where applicable).
• Credits / Debits.
• Returns - as required.
• Providing basic technical support on products.
• Provide quotations and product information.
• Troubleshooting (freight problems, expediting, etc…).
• Responding to inquiries.
• Closing orders.
• Experience and qualifications required :
• High School Diploma required.
• Post Secondary courses in Sales and / or Marketing preferred.
• Knowledge of Microsoft Office required.
• 1-3 years related experience.
• Product knowledge or industry experience preferred.

We are interested in knowing you more. Start an exciting new career and enjoy many employee benefits by applying online. Sonepar HQ is thankful for your interest in joining the team, only individuals selected for interview will be contacted.

More information on Sonepar :

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To apply, you must use a computer and one of the following browsers : Safari, Chrome, Mozilla Firefox or even EDGE.