Senior Program Manager

Senior Program Manager - Transit

Responsibilities :

Responsible for the product planning and execution throughout the product lifecycle, including :

Gathering and prioritizing product and customer requirements

Defining the product vision

Ensuring that the product supports the company's overall strategy and goals

Gain a deep understanding of customer experience : Identify and fill product gaps

Generate new ideas that grow market share Improve customer experience Drive growth

Create buy-in for the product vision both internally and with key external partners

Develop product pricing and positioning strategies

Translate product strategy into detailed requirements and prototypes Scope and prioritize activities based on business and customer impact

Work closely with engineering teams to deliver with quick time-to-market and optimal resources

Drive product launches including working with public relations team, executives, and other product management team members

Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed

Act as a product evangelist to build awareness and understanding

Represent the company by visiting customers to solicit feedback on company products and services

General Skills :

Experience delivering MRDs and PRDs with prioritized features and corresponding justification

Experience working with external third parties to assess partnerships and licensing opportunities

Experience running beta and pilot programs with early-stage products and samples becoming an expert with respect to the competition

A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience

Deliverables

The first priority of this role will be to drive the planning and requirements development to bring in a managed service vendor to augment and support the current transit team.

Key activities will include working with procurement and vendor teams to define the requirements and negotiate the proper contracts followed by the full implementation of such support.

Job 70287