Account Manager

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About Us

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value‑added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture. The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, SmartEquip, Xcira, and Veritread. RB Global offers medical, dental, vision, and basic life insurances, a 401(k) plan with 100% match for the first 4% contributed, and 15 days of PTO each year.

About The Team

Ritchie Bros. Financial Services is a dynamic, fast‑paced and passionate equipment financing business unit. Our culture is outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, and customer‑focused.

Job Description

Account Management team is the front line of our business and is directly responsible for the generation of new business through inbound and outbound channels while forging long term relationships. The position is assisting customers/clients with financing solutions for the auctioned off assets.

Responsibilities

• Contact customers interacting with Ritchie Bros. to obtain a completed credit application that leads to a financing transaction.
• Make outbound calls to customers who have purchased equipment at a recent Ritchie Bros. auction.
• Satisfy the needs of all financing inquiries from customers interacting with Ritchie Bros. auction.
• Market to and educate customers on the Ritchie Bros. Financial Services product offering.
• Establish equipment financing pre‑approvals for customers’ future purchases.
• Provide rate quotation information to customers.
• Close customers on terms and conditions of approval.
• Execute the Follow the Customer strategy, where applicable.
• Execute the reseller strategy to engage end‑user customers.

Qualifications

• 1‑4 years of B2B/B2C sales experience, including outbound calling.
• Consistent track‑record of meeting/exceeding quotas.
• Intermediate skills with MS Word and Excel.
• Driven to seek new business and have a natural ability at building authentic customer relationships.
• Ability to collaborate and interact effectively within a team.
• Knowledge in analysis and adjudication of consumer or commercial credit is an asset.
• Post‑secondary degree or diploma is considered an asset.
• Additional languages are an asset, especially French or Spanish.
• Strong presentation, strategic thinking, negotiation and closing skills.
• Excellent time‑management skills and ability to multi‑task.
• Strong work ethic without sacrificing the ability to have fun on the job.
• Criminal background check.
• Typical corporate office environment.

Job Details

Seniority Level: Entry level

Employment Type: Full‑time

Job Function: Sales and Business Development

Industries: Construction, Machinery Manufacturing, and Truck Transportation

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