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Store Manager

Store Manager

COSMontreal, Montreal (administrative region), Canada
20 hours ago
Job type
  • Full-time
Job description

Job Description

As a Store Manager with COS, you will be responsible for the overall performance of an individual store, including delivering the best customer experience that contributes to the store's sales and profit. In this role, you will lead a team to ensure the store is run efficiently. By securing both direct and indirect customer service, you ensure the success of the location to maximize profit.

Key Responsibilities :

  • Offering customers a high level of service through styling advice, product knowledge, and store experience.
  • Analysing selling information and taking responsibility for the store's sales performance.
  • Leading and motivating a team of managers, visual merchandisers, and sales assistants to achieve excellent standards of service.
  • Leading recruitment and ensuring induction and training for new starters is carried out.
  • Identifying future talents and creating development plans to support their progression.
  • Overseeing store operations.
  • Creating a great place to work.

Qualifications :

To be successful in the role as Store Manager, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, are flexible, and can adjust to changing circumstances and customer needs. We also believe you can take initiative and independently address business needs quickly and effectively. Additionally, you are communicative and socially confident, fostering positive interactions with colleagues and customers.

What You Need to Succeed :

  • Approximately 1 year of experience as a manager in a retail environment.
  • Excellent communication skills and the ability to lead, train, and develop a team.
  • Customer focused.
  • Self-motivated and positive.
  • Adaptable.
  • A genuine interest in others.
  • Excellent planning and organizational skills.
  • Good analytical and problem-solving abilities.
  • Excellent commercial abilities and interest in fashion and retail.
  • Ability to work a flexible schedule, including early mornings, weekends, and evenings when required.
  • Additional Information :

    This is a full-time position offering 40 hours a week. Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through our career page.

    Benefits :

    We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. Brands covered by the discount include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. At COS, we also offer a staff clothing allowance, and all employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

    In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.

    Inclusion & Diversity :

    COS is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges and how we relate to our colleagues and customers worldwide. Hence, all diversity dimensions are considered in our recruitment process.

    We strive for a fair and equal process and therefore kindly ask you not to attach a cover letter to your application as they often contain information that can trigger unintentional biases.

    Company Description :

    COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection pays meticulous attention to sustainable craftsmanship, quality, and a superior color palette that transcends time. The creative soul of the brand is visualized through original storytelling, seasonal runway shows, and contemporary culture to create an experience beyond the expected. Learn more about COS here.#J-18808-Ljbffr