Change Experience Specialist

About the position

The Change Experience & Learning (CE&L) team within Informatics is passionate about the people-side of change and drives holistic technology change experiences for employees. This ensures the investments we make in tools and technology are realized when people can adopt them successfully.

The Change Experience Specialist will be responsible for delivering change management activities and the successful adoption of Informatics products and solutions. As a member of a dynamic and globally-focused team, the Change Experience Specialist will leverage their understanding of the business needs and our affiliate experience to effectively plan for and support change initiatives.

Your key responsibilities :

• Supporting the design, development, and implementation of change management strategies including stakeholder assessment, communications, leadership alignment, organization transition, change readiness, capability transfer, and end-user training.
• Planning, assessing, and monitoring organizational readiness ( change impact analysis, role mapping, etc.)
• Ensuring the organizational readiness as defined by organizational goals and objectives
• Developing and managing communications strategies and plans to ensure consistent, timely, and relevant messaging with affected stakeholders.
• Supporting the development of content and materials used to support various communications and engagement activities.
• Assessing training needs, developing and supporting training plans, and coordinating with internal and external partners on the development and delivery of training programs.
• Tracking delivery against the roadmap, anticipating and addressing potential barriers (risks & issues)

Your qualifications and experience :

Job 70188