Field Service Technician

This Field Installation Technician will need 2+ years of experience installing, maintaining and troubleshooting industrial equipment.

This is a TRAVELING role 80% of the time! Most work will be around Montreal, but must be able to travel between Canada and the US.

Requirements/Qualifications:

• - Proven experience as an Installation or service technician or similar role.
• - 2+ years of experience installing, maintaining and troubleshooting industrial equipment (pneumatic, electrical and mechanical).
• - Demonstrated success in supporting high-performance teams in a technical project environment.
• - Solid technical background with understanding of installation procedures.
• - Ability to support and coordinate multiple teams during installation phases.
• - Working in the field performing physical installation tasks at least 80% of time.
• - Industrial facilities in the field at the customer location supporting various industries.
• - 5 Days Per week US / Canadian Travel.
• - Ability to modify PLC program (not a requirement but a plus).

Responsibilities/Duties:

• - Detailed review of new system installations to confirm prints and functioning as designed.
• - Conduct startup and commission of new installations.
• - Generate installation and commissioning reports.
• - Provide support to sub-contractors to ensure installation steps are completed with the expected level of quality per the design intent.
• - Conduct training for operations and maintenance groups.
• - Conduct over phone support to customers.
• - Trouble shoot and diagnose mechanical systems during start up phases of installation.
• - Trouble shoot and diagnose electrical systems during start up phases of installation.
• - Review existing PLC programs for troubleshoot and diagnose of installation and commissioning steps.
• - Check inventory of delivered components to validate all parts are available for installation.
• - Communicate with the customer through the installation phase for any inquiries and requirements from the customer scope of work.
• - Solicitation and gather feedback from sub-contractors for use of continuous improvement for installation processes and standards
• - Work with PMs and PEs to derisk potential field issues during the installation phase.
• - Daily communication of project status including punch list items and risks to project delivery.
• - Identify potential risks in the installation phase and develop mitigation strategies.
• - Monitor and evaluate risk factors to ensure proactive decision-making.
• - Implement quality control measures to guarantee the accuracy and completeness of installations.