Dispatcher and Customer Service Brockville

Why Choose Us :

We are Waste Connectionsof Canadaan integrated services company that provides solid waste collection transfer disposal and recycling services to local residents and businesses throughout the U.S. and Canada. Were proud to be a different kind of company with a different kind of culture. One where self-directed empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a Dispatcher with us your key responsibilities will include :

Coordinating driver routes and schedules to ensure timely and efficient waste collection services.

Communicating with drivers throughout the day to provide updates route adjustments and problem resolution.

Handling customer inquiries related to service scheduling delays and special requests.

Tracking fleet performance and ensuring compliance with safety and regulatory requirements.

Collaborating with operations teams to optimize safety efficiency and customer satisfaction.

Data entry regarding truck scales.

Answer inbound calls from customers

WHAT WE NEED FROM YOU :

2 years of experience in a high-volume dispatch or logistics environment.

Strong multitasking skills and the ability to work in a fast-paced setting.

Experience with dispatching software and Microsoft Word Excel and Outlook.

Excellent verbal and written communication skills.

WHAT YOULL GET FROM US :

Competitive Wages

Retirement Plan with company match let us help you save for your future.

Comprehensive Benefits Medical Dental Vision.

Perks perks perks! Employee Assistance Program Scholarship Opportunities for kids Employee Stock Purchase Plan.

Insurance Coverage Life Short-Term / Long-Term Disability.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal provincial or local law regulation or ordinance.

Key Skills

Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1