Overnight Lead Guest Services Team Member

The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:

• Lead a shift of one-to-two cashiers to process all types of cash credit and debit transactions
• Complete end-of-shift reports and close out procedures
• Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e. alcohol tobacco)
• Maintain an organized and clean work area
• Use suggested selling methods to promote and sell products
• Ensure quality service is delivered to every guest
• Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
• Determine break schedules and team member placement during shift
• Assist with other travel center functions such as maintaining deli cleaning showers and restrooms stocking making coffee etc.
• Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules regulations policies and procedures
• Complete other duties as assigned

Pay Rates Starting between: $17.60 - $22.10 / hour
This position is for a current vacancy.

Qualifications :

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator computer and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members customers vendors and corporate representatives
• Background check is required

Additional Information :

• Fuel Discount
• Weekly Pay
• RRSP (for Full Time Employees)
• Extended Health Care Benefits (for Full Time Employees)
• AD&D Insurance (for Full Time Employees)
• Life Insurance (for Full Time Employees)
• Adoption Assistance
• Tuition Reimbursement
• Extensive Training Program


• Artificial Intelligence is used to screen assess or select applicants.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV
Experience: years
Vacancy: 1