Group and FIT Coordinator (Spring / Summer 2026 Start)

Job Description

This role sits at the centre of the Rimrock’s operational precision. As a Group & FIT Coordinator, you safeguard the integrity of every contract, rooming list, and rate structure. You are the quiet architect behind seamless group movements and flawless FIT execution. Through accuracy, consistency, and polished communication, you ensure our partners trust every detail, every time. Your work protects the guest experience long before arrival, laying the foundation for excellence across the hotel.

Start Date : May 2026

Contract Type : Full-Time

Pay Rate : $20 per hour

Key Responsibilities

Reservation & Coordination Excellence

• Own the contractor booking process within the PMS during pre-opening.
• Manage group and FIT reservations with unwavering accuracy, including rooming lists, arrival details, VIP notes, and confirmations.
• Enter, audit, and maintain reservation blocks in PMS and CRS, ensuring precise alignment with contracts and negotiated terms.
• Process rate loading, rooming list updates, billing instructions, cut-off dates, and any required partner changes.
• Verify all bookings follow contracted rates, allotments, blackout dates, and agreements.
• Ensure all pre-arrival details are accurate and communicated clearly across operational teams.

Partner & Client Communication

Operational Support

Revenue & Systems Integrity

Billing & Financial Accuracy

Qualifications

What You Bring

Bonus If You Bring

Who You Are

You are dependable, precise, and deeply committed to accuracy. You thrive in structured environments where processes, clarity, and high standards guide your work. You take pride in ensuring every detail is correct, every rate, every list, every instruction.

You stay composed under pressure, communicate politely and professionally, and manage tasks with steady focus. Your strengths lie in organization, consistency, and the ability to deliver polished work time and time again. Your presence ensures partners and colleagues can trust the information you provide.

Craft with precision. Elevate with passion. Stay moved.

Visa Requirements :   Must be legally authorized to work in Canada.

Additional Information

Job Perks & Benefits :

Apply Today :   Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at  www.rimrockcareers.com .

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.

Be you. Be bold. Stay moved.

#CWMRSummer26