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Retail Shift Leader
Retail Shift LeaderCanna Cabana • Sherwood Park, AB, CA
Retail Shift Leader

Retail Shift Leader

Canna Cabana • Sherwood Park, AB, CA
1 day ago
Job type
  • Part-time
  • Permanent
Job description

Join to apply for the Retail Shift Leader role at Canna Cabana .

We are actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

  • Provide assistance to store management in supervising and facilitating the daily operations of the store
  • Oversee the responsibilities of the Store Manager in the absence of SM or ASM
  • Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
  • Provide direction, guidance, and instruction to all store associates as required
  • Ensure store conditions are consistently upheld to established standards
  • Assist in ensuring staffing levels adequately meet business needs, only when requested
  • Be the sales and customer service leader / role model in the absence of SM / ASM
  • Greet and assist customers in a way that models exemplary conduct to other staff
  • Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
  • Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
  • Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
  • Achieving sales target and store-level KPIs
  • Ensure employees on shift are actively pursuing sales goals
  • Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

  • Must have valid SellSafe Certification
  • Completion of high school and college / CEGEP / vocational or technical training
  • Demonstrated sales and service orientation
  • Minimum of 2 years work experience in the retail industry (Cannabis industry preferred)
  • Excellent time management and prioritizing skills
  • Demonstrated ability to train and motivate staff
  • Skills to monitor and lead by example
  • Basic office administration skills
  • High level of proficiency with Microsoft Office productivity suite
  • Highly effective teamwork skills
  • Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
  • Strong customer service and troubleshooting skills
  • A well‑defined sense of diplomacy
  • Excellent teamwork and team‑building skills
  • Thorough understanding of applicable health and safety legislation
  • A professional, responsive, and positive work attitude is essential
  • Ability to work nights, holidays and weekends and different locations
  • Job Types

    Part-time, Permanent

    Seniority Level

    Mid‑Senior level

    Why You Should Apply

  • The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
  • Significant opportunity for growth, experience and learning
  • Unlimited bonus earning potential
  • SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit - SellSafe Cannabis Staff Training | AGLC

    We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

    #J-18808-Ljbffr

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    Retail Shift Leader • Sherwood Park, AB, CA

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