Senior UX Content Strategist

We’re looking for a UX Content Writer / Strategist to help shape user experiences through thoughtful, human-centered content design. You’ll play a key role in crafting product copy, UX flows, microcopy, and content frameworks across complex digital platforms used by millions.

This is a collaborative, high-impact role embedded within a cross-functional product design team. You'll partner with designers, researchers, product managers, and engineers to solve problems with language — from discovery through delivery. If you're passionate about clarity, accessibility, and content systems that scale, this role is for you.

Please include a link to your portfolio in your application.

Contract role: 6 month contract; potential to extend or convert based on performance & budget

Located in Toronto, Ontario - role is 2-3 days a week onside rotating week to week (hybrid)

Hourly rate: up to $56/hour T4

• Design and implement end-to-end content strategies across digital products.

• Write UX copy that supports intuitive, user-friendly experiences for web and mobile.

• Translate complex workflows into simple, actionable content.

• Develop and maintain voice, tone, and content standards across teams and products.

• Build content guidelines, frameworks, and reusable content patterns.

• Define taxonomy, metadata, and labeling systems to support content discoverability.

• Use data and research to inform decisions and continuously optimize content.

• Collaborate with research to validate content through usability testing and feedback loops.

• Lead efforts in accessibility, localization, and inclusive language best practices.

• Work with stakeholders to establish scalable content governance models.

Interested candidates should apply by submitting a resume and a portfolio of relevant work - must have a website, case studies, or samples of relevant work to be considered.

Must be eligible to work in Canada - T4 or Incorporated. Not eligible for sponsorship.