Chief Digital & Information Officer (CDIO)

Overview

Position: Chief Digital & Information Officer (CDIO)

Location: Vaudreuil-Dorion, Quebec (preferred), but open to candidates close to our offices in Canada (Delta, B.C., Burlington, ON, Edmonton or Calgary, AB) or based out of Houston, Texas.

Status: This is an executive-level position reporting to the President & CEO.

The Chief Digital & Information Officer (CDIO) is a strategic, enterprise‑wide leader responsible for shaping and delivering Quadra’s digital, technology, and information strategy. In partnership with the President & CEO, the CDIO ensures that all technology investments, platforms, data & AI practices, cybersecurity and digital transformation initiatives support business growth, operational excellence, customer experience, and long‑term strategic objectives.

The CDIO leads the organization’s technology vision and serves as the architect of Quadra’s integrated digital ecosystem—modernizing infrastructure, optimizing enterprise applications, strengthening cybersecurity, and enabling efficient, data‑driven operations. Through deep collaboration with divisional Vice Presidents, the CDIO enables efficient operations, supports commercial objectives, and fosters technology‑driven differentiation across all business units.

The role leads key enablement functions including User Experience (UX), Change Management, Digital Training & Adoption, IT Operations Commercial and Supply Chain application management, and the Project Management Office (PMO) to ensure successful execution and sustained value realization of digital initiatives.

Responsibilities

• Technology & Digital Strategy: Monitor emerging technologies, industry trends, competitor moves and industry best practices; develop and execute a comprehensive digital, data and technology strategy to deliver value aligned with Quadra’s corporate goals; define and evolve Quadra’s enterprise technology roadmap to enable future innovation and business agility – linking emerging technologies, such as generative AI, with business strategy to maximize value; ensure technology decisions enhance financial results, customer experience, and operational efficiency.
• Enterprise Architecture, Infrastructure & Applications: Oversee the design, deployment, and continuous modernization of Quadra’s IT infrastructure, networks, hardware, and enterprise applications; lead application portfolio transformation to modern, scalable, cloud‑aligned solutions; establish enterprise architecture standards to ensure consistency, security, and interoperability.
• Digital Transformation & Innovation: Champion digital innovation and identify opportunities where technology creates competitive differentiation; lead end‑to‑end business process modernization, integrating automation, data analytics, and modern digital tools; foster a culture of experimentation, collaboration, and continuous improvement; ensure all major digital programs incorporate strong UX design, change management, and structured adoption plans.
• Digital Enablement: UX, Change Management, Training & Adoption: Own Quadra’s enterprise User Experience (UX) strategy to ensure digital tools and workflows are intuitive and aligned with business needs; lead organizational Change Management for all digital and technology‑enabled initiatives, ensuring stakeholder alignment and successful adoption; support the development of digital training programs that improve employee confidence, proficiency, and consistency across tools and platforms enabling the team to adopt future technologies; define adoption KPIs and continuously optimize usage to ensure maximum business value; develop and manage a network of digital champions and super‑users throughout the organization.
• PMO & Portfolio Governance: Oversee the enterprise PMO responsible for project governance, portfolio prioritization, resource planning, execution discipline, and delivery excellence; establish enterprise project delivery standards, methodologies, and reporting frameworks; provide executives with a clear, transparent view of project status, risks, dependencies, and outcomes; ensure alignment between the technology roadmap, commercial objectives, and operational priorities.
• Information Security, Risk & Compliance: Develop and oversee an enterprise‑wide information security program to protect data confidentiality, integrity, and availability; lead disaster recovery, business continuity planning, and ongoing risk assessments; ensure compliance with relevant regulations, industry standards, and data protection requirements.
• Stakeholder Leadership & Business Partnership: Collaborate closely with divisional VPs, Directors, and business leaders to ensure technology solutions meet stakeholder needs; act as a trusted advisor to the executive team on technology trends, digital risks, and innovation opportunities; partner with HR and Communications to align change management, training, and communication strategies; build strong relationships with key vendors and external partners to maximize value and capability.

Qualifications & Experience

The ideal candidate will have:

• A minimum of 15 years experience in business or IT functions and digital leadership with a minimum of 5 years in a senior leadership role.
• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field required; Master’s degree (MBA or equivalent) preferred.
• Relevant certifications such as PMP, ITIL, TOGAF, COBIT, CISM, CISSP, or cloud certifications (AWS, Azure, GCP) are strongly preferred.
• Strong leadership experience across technology, digital transformation, and enterprise information management. Able to translate technology into specific business value.
• Proven success leading digital enablement functions such as UX, change management, adoption programs, and PMO governance.
• Deep knowledge of infrastructure, cybersecurity, enterprise systems, cloud technologies, and data platforms.
• Demonstrated ability to lead enterprise‑scale change and introduce modern digital tools effectively.
• Strong business acumen and ability to influence and partner at the executive level.
• Financial acumen to manage IT budgets and optimize costs and ROI effectively.
• Track record of building high‑performing teams and developing organizational capabilities.
• Exceptional communication, relationship‑building, and stakeholder engagement skills.

Leadership Attributes

• Strategic & Visionary: Anticipates technological trends and aligns them to corporate strategy.
• Business‑Driven Innovator: Aligns innovation with practical business outcomes.
• Collaborative Partner: Bridges technology and the business across divisions.
• Operational Excellence Leader: Ensures disciplined execution and strong delivery governance.
• Experience & Adoption Champion: Drives user‑centric design, effective change management, and sustained adoption.
• Transformation Leader: Provides the structure, clarity, and leadership required for enterprise change. Provides leadership, coaching and direction to the IT leadership team for high performance.

Working Conditions

• Willingness to travel overnight, up to 35% of the time (including overnight stay and international travel)
• Valid passport and driver’s license
• Occasional work outside standard business hours in support of business needs, integrations, or critical issues

We put people first so that together, we can reimagine the possibilities!

Quadra is home to a thriving 550+ employees based across Canada and the United States. At Quadra, we take pride in fostering an engaging, collaborative and family-oriented culture while offering autonomy and flexibility to help you succeed. As a Great Place to Work® and certified Best Managed Company, we are committed to creating an environment where our people feel valued, supported, and empowered. You will be surrounded by passionate, innovative, dynamic and knowledgeable colleagues who are eager to share their knowledge with you.

Quadra is one of North America's leading distributors of chemicals and ingredients. We have facilities across Canada and in select markets in the United States. We are a rapidly growing company with a long-term commitment to our employees. If you are committed to excellence, you belong at Quadra. Our employees are professional and passionate about our business.

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.