Talent.com
Technical Onboarding eCommerce Specialist
Technical Onboarding eCommerce SpecialistDrake International • Brampton, ON, Canada
No longer accepting applications
Technical Onboarding eCommerce Specialist

Technical Onboarding eCommerce Specialist

Drake International • Brampton, ON, Canada
14 days ago
Job type
  • Permanent
  • Temporary
Job description

Drake International is looking for a Technical Onboarding eCommerce Specialist for our client located in Brampton. The purpose of this role is working with customers to assist them in the onboarding process, including support and training on the use of various eComm tools including the development support of complex shipping integration projects that involve multiple system connections.

What we offer :

  • Competitive hourly rate on education and experience.
  • Job Type :  Temporary to Permanent.
  • Start Date :  February 23, 2026
  • Location : Brampton Ontario
  • Work Schedule : Monday to Friday, 9 AM to 5 PM.

What you’ll do :

  • Provide in-depth training sessions for customers and colleagues on company’s eCom tool suites
  • Required to use critical analysis skills to conduct research and troubleshoot various complex issues (billing and rating issues, technical problems with eCom tools, operational process issues, etc.)
  • Includes opening and following up on service tickets for any type of technical issue related to company’s back-end systems, which can include acting as a primary contact for emergency tickets and conducting on-demand testing and support for problem resolution
  • Conscientious participation in TAT and UAT testing in various environments to test new releases of company’s eCom tools and conduct testing and UX review for brand new application releases or custom solutions
  • Participation in UATs and deployments which occur outside of operational business hours, and may require participation on weekends
  • Responsible for documenting custom processes and maintaining up‑to‑date materials, including sales training content and internal team documentation, to support consistent knowledge management across the organization
  • What we’re looking for :

  • Must be Bilingual (English and French)
  • Must have excellent written and oral communication skills, in person and over the phone
  • Must have extensive knowledge of eCom shipping tools, EDI manifesting and tracking tools including ANSI X12 EDI 214 message format and web service integration capabilities
  • Must have strong knowledge of SOAP and RESTful API protocols as well as XML
  • Must have thorough understanding of eCom systems, architecture and UX design; ability to analyze and solve problems by understanding system design and subsequent data flow
  • If this sounds like a fit for you, we invite you to apply today! This position is immediately available. Since 1951, Drake International has been a global leader in integrated human capital solutions, delivering tailored services in recruitment, assessment and upskilling, operational efficiency, healthcare, and workplace wellbeing. We partner directly with employers to offer candidates the best opportunities at no cost, with a human-centered approach. Recruitment decisions are led by our team. We may occasionally pilot AI-supported screening tools to support efficiency, but they are not a fixed part of our selection process. All hiring decisions are made by people, and candidates will be informed if any AI tool is involved in their assessment in accordance with the Employment Standards Act. Drake International is an equal opportunity employer committed to accessibility, inclusivity, and diversity. Accommodation is available throughout the recruitment process. If you require accommodation, please contact your Branch Representative.TOWWC

    Create a job alert for this search

    Technical Onboarding eCommerce Specialist • Brampton, ON, Canada

    Similar jobs
    Hybrid SaaS Implementation Lead : Onboarding & Configuration

    Hybrid SaaS Implementation Lead : Onboarding & Configuration

    Euna Solutions • Oakville
    Full-time
    A leading SaaS provider is looking for an Implementation Manager in Oakville, ON.This role involves overseeing the entire onboarding process for new clients, customizing SaaS products according to ...Show more
    Last updated: 23 days ago • Promoted
    E-Commerce & Ads Lead

    E-Commerce & Ads Lead

    BMS Enterprises • Brampton
    Full-time
    BMS Enterprises is seeking a technically minded E-Commerce & Ads Lead to manage our digital ecosystem.You will be the primary driver of our 5 Shopify storefronts (B2B and D2C) and the critical "lin...Show more
    Last updated: 5 days ago • Promoted
    Light Therapy Sales Specialist – Premium, FDA‑Cleared Tech

    Light Therapy Sales Specialist – Premium, FDA‑Cleared Tech

    Spavaro Inc. • Mississauga
    Full-time
    A leading health technology distributor in Mississauga is seeking motivated Sales Specialists to sell FDA-cleared LED devices to medical professionals. The role involves building relationships, cond...Show more
    Last updated: 6 days ago • Promoted
    Senior Manager, Ecommerce Product & Initiatives

    Senior Manager, Ecommerce Product & Initiatives

    Chatters Limited Partnerships • Mississauga, ON, CA
    Permanent
    Quick Apply
    About Chatters At Chatters, we’re not just a company — we’re a community.We’re passionate about hair and beauty and focused on creating a space where creativity, collaborati...Show more
    Last updated: 28 days ago
    Strategic National Accounts Lead — eCommerce

    Strategic National Accounts Lead — eCommerce

    The Clorox Company • Brampton
    Full-time
    A leading consumer goods company in Peel Region, Brampton, is seeking a sales professional to support value creation.The ideal candidate will have strong time management and communication skills, e...Show more
    Last updated: 21 days ago • Promoted
    Content Development Manager - oakville

    Content Development Manager - oakville

    Dynata • oakville, on, ca
    Full-time
    A sales enablement content manager creates and manages sales collateral like pitch decks, battle cards, and playbooks to support the sales team and drive revenue growth. Key responsibilities include...Show more
    Last updated: 12 days ago • Promoted
    Senior Programmer (Salesforce Commerce Cloud) - oakville

    Senior Programmer (Salesforce Commerce Cloud) - oakville

    Ateko, backed by Bell Canada • oakville, on, ca
    Full-time
    Senior Programmer - Salesforce Commerce Cloud (SFCC) - remote contract.Salesforce Commerce Cloud (SFCC).Experience with Business Manager : management of product catalogs, promotions, users, site con...Show more
    Last updated: 7 days ago • Promoted
    Business Development Specialist - oakville

    Business Development Specialist - oakville

    EasyHR Group • oakville, on, ca
    Full-time
    Our client in the non-profit sector is seeking a purpose-driven, highly relational.Business Development Specialist.In this role, you lead outreach and engagement efforts with businesses across mult...Show more
    Last updated: 3 days ago • Promoted
    E‑Commerce Growth Lead

    E‑Commerce Growth Lead

    Atlas Machinery • Vaughan
    Full-time
    A family-owned industrial supplier in York Region, Canada, seeks a Manager, E-Commerce to lead its online strategy.The role involves overseeing e-commerce operations, collaborating with various dep...Show more
    Last updated: 1 day ago • Promoted
    Manager, Web Strategy & Organic Growth

    Manager, Web Strategy & Organic Growth

    SOTI Inc • Mississauga
    Full-time
    SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title : • • Manager, Web Str...Show more
    Last updated: 9 days ago • Promoted
    Product Manager (B2B SaaS / Healthcare AI) - oakville

    Product Manager (B2B SaaS / Healthcare AI) - oakville

    Ubie • oakville, on, ca
    Full-time
    Are you an experienced Product Manager looking to build the future of AI-driven healthcare?.B2B SaaS solutions for healthcare providers and payers. In this role, you will operate in an.AI to transfo...Show more
    Last updated: 24 days ago • Promoted
    ROOFPRO Success Coordinator : Onboarding & Growth Champion

    ROOFPRO Success Coordinator : Onboarding & Growth Champion

    IKO North America • Mississauga
    Full-time
    A leading building materials company seeks a ROOFPRO Success Coordinator to support its Contractor Loyalty program in Mississauga, Canada. This role involves onboarding new members, assisting them i...Show more
    Last updated: 18 days ago • Promoted
    Bilingual Ecommerce Copywriter – Marketing & SEO (Contract)

    Bilingual Ecommerce Copywriter – Marketing & SEO (Contract)

    Medline Industries, LP. • Mississauga
    Full-time +1
    A leading healthcare solutions provider in Mississauga is seeking a Bilingual Marketing Specialist for a 12-month contract. The role focuses on creating impactful copy for e-commerce and digital mar...Show more
    Last updated: 23 days ago • Promoted
    Founder - oakville

    Founder - oakville

    Loud Solutions • oakville, on, ca
    Full-time
    Loud has partnered with a well-capitalized, highly active VC deploying capital into AI-driven businesses across large, legacy industries. What’s missing is the right person to steer the ship.We are ...Show more
    Last updated: 24 days ago • Promoted
    Account Opening & Client Onboarding Lead

    Account Opening & Client Onboarding Lead

    Citibank (Switzerland) AG • Mississauga
    Full-time
    A financial services provider is seeking a motivated professional in Mississauga to manage client accounts and enhance onboarding experiences. This role requires managing documentation, ensuring com...Show more
    Last updated: 23 days ago • Promoted
    Ecommerce Transformation Lead : Site Relaunch & Personalization

    Ecommerce Transformation Lead : Site Relaunch & Personalization

    Chatters Limited Partnership • Mississauga
    Full-time
    A community-focused retailer in Mississauga is seeking a Senior Manager of Ecommerce Product & Initiatives to lead the digital strategy and execution for their online business.This pivotal role inv...Show more
    Last updated: 7 days ago • Promoted
    Ecommerce Solutions Architect : Azure & Leadership

    Ecommerce Solutions Architect : Azure & Leadership

    Sobeyscareers • Stellarton, Mississauga, Calgary, Burnaby
    Full-time +1
    A leading Canadian retailer is seeking a Solution Architect to lead project teams in designing innovative ecommerce solutions. The ideal candidate will have over 8 years of experience in software de...Show more
    Last updated: 13 hours ago • Promoted • New!
    Bilingual New Business Specialist - oakville

    Bilingual New Business Specialist - oakville

    Empire Life • oakville, on, ca
    Full-time +2
    Bilingual New Business Specialist.Location : Remote - Anywhere in Canada.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range is applicab...Show more
    Last updated: 3 days ago • Promoted